Beauty Concierge - The Mall in Columbia
Nordstrom · Columbia, MD · 1 wk ago
On-siteOTHR$17.2–$17.9/hrFull-time
About the role
A Beauty Concierge is detail-oriented, results-driven, and committed to providing outstanding customer service every day.
- Greet and direct customers, assist with cosmetic inquiries and products, and provide a variety of other services
- Possess knowledge of the cosmetics area to provide customers and employees with information and directions
- Support store operations by acting as a general store resource for customers and employees
- Maintain a high level of confidentiality
- Make deliveries to customers
Requirements
- Ability to communicate clearly and professionally with coworkers and customers
- Skill in suggestive selling and connecting customers to salespeople
- Strong sense of urgency and ability to prioritize multiple tasks in a fast-paced environment
- Strong decision-making and problem-solving skills
Physical Requirements
- Continuous movement for 6-8 hours per shift, including frequent bending, twisting, squatting, flexing, and reaching to handle merchandise and assist customers
- Frequent use of hands for grasping, fine manipulation, pushing, and pulling
- Handle bulky and sometimes awkwardly shaped items, including reaching above the head
- Regularly lift items weighing up to 10 pounds and occasionally up to 25 pounds
Pay
Pay range: $17.20 - $17.90 hourly. Offers are dependent on location, job-related knowledge, skills, and experience.
Benefits
- Medical, vision, and dental insurance
- Retirement and 401k options
- Paid Time Away (PTO) accruals and holidays
- Life insurance and disability coverage
- Merchandise discount
- Employee Assistance Program (EAP) resources
- Eligibility for performance-based incentives/bonuses (requirements may apply based on location, job level, classification, and length of employment)