Beauty Advisor - La Prairie

About the Company

Neiman Marcus is a leading luxury retailer that provides a curated product assortment, unparalleled services, and exclusive activations for customers in Pursuit of the Extraordinary. Known for creating the Neiman Marcus magic through exceptional customer experiences, the company offers initiatives like the Neiman Marcus Awards, Fantasy Gifts, seasonal campaigns, and “Retail-tainment.” Neiman Marcus has a rich history as a brand builder, bringing together top luxury designers and customers across 36 stores, digital channels, and remote selling. It is part of Saks Global’s portfolio of world-class luxury retailers and real estate assets.

About the Role

Under the direction of the Cosmetics Selling Manager, the Beauty Advisor is responsible for providing outstanding customer service, building individual and vendor line sales volumes, establishing and maintaining customer relationships, and working effectively with team members. The role involves driving sales, maintaining a properly merchandised counter, and utilizing Neiman Marcus’s clienteling system to create personal business success.

Responsibilities

• Model all Neiman Marcus Principles (Greet, Relate, Exceed, Attend, and Thank).
• Focus on achieving and exceeding individual, vendor line, event, and department sales goals.
• Maintain a high level of customer service by developing excellent customer relationships as the brand expert.
• Act as a liaison between Neiman Marcus and your designated Account Executive.
• Utilize Neiman Marcus’s online clienteling tool to record and maintain client information and preferences.
• Provide an exceptional customer experience from approach to sale, including follow-up.
• Maintain counter standards by ensuring a clean, tidy, and welcoming selling area.
• Participate in in-house training programs and pre-booked facial consultation events.

Requirements

• Minimum 1 year of retail experience, preferably in a customer-focused cosmetics environment.
• Demonstrated successful sales experience, exceeding quota.
• Ability to work well in a fast-paced, team-oriented environment with minimal supervision.
• Proficiency in learning and utilizing online clienteling tools and proprietary software.
• Strong attention to detail, initiative, and ability to work in a positive environment.
• Ability to work independently and collaboratively to drive business success.
• Sound business judgment and organizational skills.
• Professional makeup and treatment consultation and application skills.

Benefits

• Comprehensive benefits package for eligible full-time employees, including medical, vision, and dental insurance.
• 401(k) retirement plan.
• Basic and supplemental life insurance.
• Disability insurance.
• Variety of voluntary benefits (e.g., critical illness, hospital, and accident insurance).
• Generous employee discount.
• Exposure to career advancement opportunities across retail, distribution, digital, and corporate roles.

Pay

Compensation for this role varies by geographic location, with a salary range of $22.03 - $27.54 per hour. Factors affecting starting pay include market, experience, and other job-related qualifications. The listed range reflects multiple markets, including higher-cost areas.