Beauty Advisor - General Fragrance
About the role
Saks Fifth Avenue is a leading destination for luxury fashion, driven by a mission to help customers express themselves through relevant and inspiring style. Since its inception in 1924, the company has delivered one-of-a-kind shopping experiences, featuring an expertly curated assortment of fashion and highly personalized customer service.
Under direction from the Cosmetics Selling Manager, the Beauty Advisor is responsible for providing outstanding customer service, building individual and vendor line sales volumes, establishing and maintaining customer relationships, working effectively with other team members and establishing new Saks Fifth Avenue accounts, while demonstrating consistent adherence to company standards and procedures.
Responsibilities
- Model all Saks Fifth Avenue Principles (Greet, Relate, Exceed, Attend and Thank)
- Focus on achieving and exceeding individual and vendor line sales goals, event sales goals, and department daily monthly sales goals
- Maintain a consistent high level of customer service by creating and developing excellent customer relationships as the brand expert and department representative
- Maintain a positive image as a liaison between Saks Fifth Avenue and your designated Account Executive
- Utilize Saks Fifth Avenue's online clienteling resource tool to record and maintain client information and preferences to drive your business
- Focus all efforts on providing an exceptional customer experience from approach, to application, to closing the sale and following up with the customer
- Maintain counter standards by ensuring a clean, tidy and welcoming selling area
Requirements
- Minimum 1 year retail experience, preferably in a customer focused, cosmetics environment
- Previously demonstrated successful sales experience, exceeding quota
- Ability to work well in a fast-paced, team oriented environment that requires a high degree of multi-tasking with minimal supervision
- Ability to learn and utilize online clienteling tools and software proprietary to Saks Fifth Avenue
- Focused on attention to detail, taking initiative, and working in a positive working environment
- Ability to work well with others, as well as the ability to work independently to drive a successful business
- Demonstrate sound business judgment and organizational ability
- Demonstrate professional make-up and treatment consultation and application
Benefits
- Comprehensive benefits package for all eligible full-time employees (including medical, vision and dental)
- 401(k) retirement plan
- Basic life insurance
- Supplemental life insurance
- Disability insurance
- Voluntary benefits (such as critical illness, hospital and accident insurance)
- Amazing employee discount
Pay
Salary Range $19.16 - $23.95. Factors which may affect starting pay within this range may include market, experience and other qualifications of the successful candidate. Compensation for this role varies by geographic location. The listed range reflects multiple markets, including higher-cost areas. Actual starting pay will be determined based on work location, experience, and other job-related factors.