Beauty Advisor - Full Time - Prudential Center
L'OCCITANE Group (B Corp) · Boston, MA · 2 wk ago
On-siteManagement$19.13–$22/hrFull-time
Who You Are
Embark on a serene journey as a Beauty Advisor with L’Occitane, where your expertise will not only enhance the physical beauty of our customers but also engage their senses in a tranquil experience. We are seeking an individual passionate about creating a sensory oasis within our beauty space. You will choreograph an experience that lingers in the memory of everyone entering our iconic yellow doors.
Responsibilities
- Be the Host: Greet every guest as if they were a cherished guest in your home, extending warm hospitality and offering a sensorial experience that fosters genuine connections.
- Prioritize Guest Experience: Anticipate the needs of your guests and strive to exceed their expectations.
- Keep an Open Mind: Welcome feedback openly, presume positive intentions, and maintain a growth-oriented mindset.
- Let Success Drive You: Support and assist with all store operations, policies, and procedures. Take the initiative by solving problems and putting the customers’ needs first.
- Foster a Team Culture: Offer direction, mentorship, and encouragement to your colleagues, cultivating a team culture that is both positive and inclusive.
- Communicate with Care: Collaborate and adapt to varied communication styles as well as individual personalities within the team.
- Contribute to the company's waste reduction targets through support of in-store initiatives, such as our in-store recycling program, following inventory management guidelines to reduce product waste, eliminating the purchase of single-use plastics, and promoting our refill products to meet targets.
Qualifications
- Strong communication skills and creative problem-solving ability.
- Entrepreneurial attitude with a background in a sales-driven environment.
- Mindset focused on customer satisfaction (internal and external customers).
- Interest in skincare, body care, and fragrance is beneficial.
- Adaptability and flexibility are recommended.
- Basic technology skills.
We welcome talent with diverse experiences, ideas, and skills. We value your mindset over skills—skills are trainable.
Pay
The pay range for this position is $19.13 - $22.00 per hour, depending on skills and experience.