Beauty Advisor - Full Time - Highland Village

About the Role

Embark on a serene journey as a Beauty Advisor with L’Occitane, where your expertise will enhance the physical beauty of our customers and engage their senses in a tranquil experience. We are seeking an individual passionate about creating a sensory oasis within our beauty space.

Responsibilities

• Greet every guest as if they were a cherished guest in your home, extending warm hospitality and offering a sensorial experience that fosters genuine connections
• Prioritize Guest Experience: Anticipate the needs of your guests and strive to exceed their expectations
• Keep an Open Mind: Welcome feedback openly, presume positive intentions, and maintain a growth-oriented mindset
• Support & assist with all store operations, policies, and procedures, taking the initiative by solving problems and putting the customers’ needs first
• Foster a Team Culture: Offer direction, mentorship, and encouragement to your colleagues, cultivating a team culture that is both positive and inclusive
• Communicate with Care: Collaborate and be varied with communication styles as well as individual personalities within the team

Requirements

• Strong communication skills and creative problem-solving ability
• Entrepreneurial attitude with a background in a sales-driven environment
• Mindset focused on customer satisfaction (internal and external customers)
• Interest in skincare, body care, and fragrance is beneficial
• Adaptability and flexibility are recommended
• Basic Technology Skills

Our Culture

We welcome talent with diverse experiences, ideas, and skills. We value your mindset over skills, as skills are trainable. We are committed to the Planet and contribute to the company's waste reduction targets through support of related in-store initiatives.