Beauty Advisor - Estee Lauder, Reno Meadowood - Full Time

About the role

As a Cosmetic Sales Colleague (Beauty Advisor) you are the trusted expert customers turn to for all things beauty. You create personalized, inspiring shopping experiences, offer expert advice, conduct product demonstrations, and provide tailored consultations that may include makeup application and skincare recommendations. Your deep product knowledge and awareness of trends help introduce customers to new items that match their unique needs and style, while building lasting client relationships through follow‑up, virtual outreach, and personalized service.

Responsibilities

• Greet teammates and customers, keep the sales floor clean, organized, and ready for shoppers.
• Review sales goals, new arrivals, top‑selling items, trends, and promotions before each shift.
• Engage customers with warm welcomes, eye contact, and personal conversations to build relationships.
• Maintain a shoppable space by keeping counters and the sales floor tidy, refreshing signage and pricing, and assisting with merchandise moves.
• Share loyalty program benefits, ensure customers have everything they need, and close each interaction with a sincere thank‑you.
• Drive sales and client loyalty by using client‑eling tools, promoting offers and product launches, and participating in sales events.
• Deliver personalized beauty experiences by uncovering customer needs, demonstrating product application, and educating on product benefits.
• Meet and surpass daily sales goals through exceptional service.
• Acquire new customers by opening credit accounts and sharing loyalty benefits.
• Effectively use point‑of‑sale technology and digital tools to streamline transactions.

Requirements

• Flexible availability, including days, evenings, weekends, and holidays with regular, dependable attendance and punctuality.
• At least 1 year of customer service or sales experience.
• Ability to understand and communicate effectively with customers, co‑workers, and supervisors.
• Ability to read and understand employment policies and safety rules/procedures in English.
• Commitment to delivering personalized beauty experiences, building relationships, and staying current through ongoing training and vendor education.

Physical Requirements

• Talking, lifting, constant moving, standing, and reaching with arms and hands.
• Standing for at least two consecutive hours.
• Lifting at least 25 lb., stooping, kneeling, crouching, and climbing ladders.
• Reaching, including above eye level.
• Close vision, color vision, depth perception, and focus adjustment.
• Frequent use of computers, handheld equipment, and cash registers.

Schedule

Full‑time colleagues are typically scheduled to work 30 or more hours per week; part‑time colleagues are typically scheduled 12‑24 hours per week. All schedules include weekend shifts. Hours are dependent on business needs and colleague availability.

Benefits

• Competitive pay and performance‑based incentives/bonuses.
• Comprehensive health, vision, dental, life, and disability insurance options.
• 401(k) match.
• Paid time off and eight paid holidays.
• Merchandise discounts.
• Annual merit review.
• Employee Assistance Program with mental health counseling and legal/financial advice.
• Access to Colleague Resource Groups and volunteer opportunities.
• Continuous learning and leadership development programs.