Beauty Advisor - Clinique, Henderson Galleria at Sunset - Part Time

About the role

As a Cosmetic Sales Colleague – also known as a Beauty Advisor – you are the trusted expert our customers turn to for all things beauty. Passionate about both products and people, you play a key role in creating a personalized and inspiring shopping experience that builds confidence and drives sales. You’ll serve as both an educator and a beauty expert, offering expert advice, conducting product demonstrations, and providing tailored consultations that may include makeup application and skincare recommendations. Your deep product knowledge and ability to stay current on trends allow you to introduce customers to new items and innovations that match their unique needs and style. Building lasting client relationships is at the heart of your role. You’ll proactively grow and manage a loyal client base through consistent follow-up, virtual outreach, and personalized service, always with the goal of exceeding expectations and achieving sales goals.

How our Beauty Colleagues spend their day

• Begin each day energized and ready to make an impact: greet teammates, ensure the sales floor is clean and organized, and review sales goals, new arrivals, top sellers, trends, and promotions.
• Engage customers with a warm welcome, eye contact, and friendly conversations to build relationships and encourage repeat visits.
• Maintain a shoppable space by keeping the counter and sales floor tidy, refreshing signage and pricing, and assisting with merchandise moves as needed.
• Finish Strong by sharing loyalty program benefits, ensuring customers have everything they need, and ending with a sincere thank-you—often walking the package out and using the customer’s name.
• Support one another with honesty, care, and collaboration to better serve customers and communities.
• Strive to improve every day, take pride in work, achieve sales goals, and learn from each other to deliver individual and store results.

Schedule

Full-time colleagues are typically scheduled to work 30 or more hours per week; part-time colleagues are typically scheduled 12–24 hours per week. All schedules include weekend shifts. Hours depend on business needs and colleague availability.

Who you are

• Flexible availability, including days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
• Ability to understand and communicate effectively with customers, coworkers, and supervisors in English.
• Ability to read and understand employment policies and safety rules/procedures in English.
• Capable of delivering personalized beauty experiences by building relationships, uncovering customer needs, demonstrating product application, and educating on benefits and use.
• Skilled at driving sales and client loyalty through an organized and shoppable space, leveraging clienteling tools, participating in sales events, and staying current via ongoing training and vendor education.
• Committed to meeting and surpassing daily sales goals by delivering exceptional service.
• Responsible for acquiring new customers by opening credit accounts and sharing loyalty benefits.
• Proficient in using point-of-sale technology and digital tools to streamline transactions and enhance the shopping experience.

Essential physical requirements

• Talking, lifting, constant moving, standing, and reaching with arms and hands.
• Standing for at least two consecutive hours; lifting at least 25 lbs.; stooping, kneeling, crouching, climbing ladders, reaching (including above eye level).
• Requires close vision, color vision, depth perception, and focus adjustment.
• Frequent use of computers and other technology, including handheld equipment, cash registers, and ability to process register transactions.

Requirements

• At least 1 year of customer service or selling experience required.

Benefits

• Comprehensive health and wellness coverage.
• 401(k) match to invest in your future.
• Paid time off and eight paid holidays.
• Continuous learning and leadership development opportunities.
• Colleague Resource Groups and volunteer opportunities.
• Merchandise discounts.
• Performance-based incentives.
• Annual merit review.
• Employee Assistance Program with mental health counseling and legal/financial advice.