Beauty Advisor - Chantecaille

About the role

Saks Fifth Avenue is a leading destination for luxury fashion, driven by a mission to help customers express themselves through relevant and inspiring style. Since its inception in 1924, the company has delivered one-of-a-kind shopping experiences, featuring an expertly curated assortment of fashion and highly personalized customer service. Its unique approach combines an emphasis on the digital customer experience with a strong connection to a network of 14 extraordinary locations across North America for seamless, all-channel shopping. Saks Fifth Avenue is part of Saks Global’s portfolio of top luxury retail brands and real estate assets.

Responsibilities

• Provide outstanding customer service, build individual and vendor line sales volumes, establish and maintain customer relationships, work effectively with other team members and establish new Saks Fifth Avenue accounts, while demonstrating consistent adherence to company standards and procedures.
• Focus on in-house training programs, pre-booked facial consultation events, and maintain a properly merchandised counter while proficiently closing the retail sale.
• Utilize Saks Fifth Avenue's clienteling system to drive own business and create own success.
• Model all Saks Fifth Avenue Principles (Greet, Relate, Exceed, Attend and Thank).
• Focus on achieving and exceeding individual and vendor line sales goals, event sales goals, and department daily monthly sales goals.
• Maintain a consistent high level of customer service by creating and developing excellent customer relationships as the brand expert and department representative.
• Maintain a positive image as a liaison between Saks Fifth Avenue and your designated Account Executive.
• Utilize Saks Fifth Avenue's online clienteling resource tool to record and maintain client information and preferences to drive your business.
• Focus all efforts on providing an exceptional customer experience from approach, to application, to closing the sale and following up with the customer.
• Maintain counter standards by ensuring a clean, tidy and welcoming selling area.

Qualifications

• Minimum 1 year retail experience, preferably in a customer focused, cosmetics environment.
• Previously demonstrated successful sales experience, exceeding quota.
• Ability to work well in a fast-paced, team oriented environment that requires a high degree of multi-tasking with minimal supervision.
• Ability to learn and utilize online clienteling tools and software proprietary to Saks Fifth Avenue.
• Focused on attention to detail, taking initiative, and working in a positive working environment.
• Ability to work well with others, as well as the ability to work independently to drive a successful business.
• Demonstrate sound business judgment and organizational ability.
• Demonstrate professional make-up and treatment consultation and application.

Benefits

• Comprehensive benefits package for all eligible full-time employees (including medical, vision and dental).
• Amazing employee discount.
• Medical insurance, dental insurance, vision insurance.
• 401(k) retirement plan.
• Basic life insurance, supplemental life insurance, disability insurance.
• Variety of additional voluntary benefits (such as critical illness, hospital and accident insurance).
• Opportunity to work in a dynamic fast‑paced environment at a company experiencing growth and transformation.
• Exposure to rewarding career advancement opportunities across the largest multi‑brand luxury retailer (retail, distribution, digital, corporate).

Pay

Salary Range $19.16 - $23.95* (compensation varies by geographic location; actual starting pay determined by work location, experience, and other job‑related factors).