Beauty Advisor - Cellcosmet

Neiman Marcus is a leading luxury retailer that provides a curated product assortment, unparalleled services, and exclusive activations for customers in Pursuit of the Extraordinary. Known for creating the Neiman Marcus magic through exceptional customer experiences—including the Neiman Marcus Awards, Fantasy Gifts, seasonal campaigns, and “Retail-tainment” initiatives—Neiman Marcus has a rich history as a brand builder, bringing together the world's top luxury designers and customers to foster a dedicated following for generations. It serves customers across its 36 stores, digital channels, and through remote selling, and is part of Saks Global’s portfolio of world-class luxury retailers and real estate assets.

About the role

Under direction from the Cosmetics Selling Manager, the Beauty Advisor is responsible for providing outstanding customer service, building individual and vendor line sales volumes, establishing and maintaining customer relationships, working effectively with other team members, and establishing new Neiman Marcus accounts while demonstrating consistent adherence to company standards and procedures. The role also focuses on in-house training programs, pre-booked facial consultation events, and maintaining a properly merchandised counter while proficiently closing the retail sale. Utilizing Neiman Marcus's clienteling system, the Beauty Advisor drives their own business and creates their own success.

Responsibilities

• Model all Neiman Marcus Principles: Greet, Relate, Exceed, Attend, and Thank.
• Focus on achieving and exceeding individual and vendor line sales goals, event sales goals, and department daily/monthly sales goals.
• Maintain a consistent high level of customer service by creating and developing excellent customer relationships as the brand expert and department representative.
• Maintain a positive image as a liaison between Neiman Marcus and your designated Account Executive.
• Utilize Neiman Marcus's online clienteling resource tool to record and maintain client information and preferences to drive your business.
• Provide an exceptional customer experience from approach, to application, to closing the sale, and following up with the customer.
• Maintain counter standards by ensuring a clean, tidy, and welcoming selling area.

Requirements

• Minimum 1 year of retail experience, preferably in a customer-focused, cosmetics environment.
• Previously demonstrated successful sales experience, exceeding quota.
• Ability to work well in a fast-paced, team-oriented environment that requires a high degree of multi-tasking with minimal supervision.
• Ability to learn and utilize online clienteling tools and software proprietary to Neiman Marcus.
• Focused on attention to detail, taking initiative, and working in a positive environment.
• Ability to work well with others, as well as independently to drive a successful business.
• Demonstrate sound business judgment and organizational ability.
• Demonstrate professional makeup and treatment consultation and application.

Benefits

• Comprehensive benefits package for all eligible full-time employees, including medical, vision, and dental insurance.
• 401(k) retirement plan.
• Basic life insurance, supplemental life insurance, and disability insurance.
• A variety of additional voluntary benefits (such as critical illness, hospital, and accident insurance).
• Opportunity to work in an innovative environment with a company experiencing transformational growth.
• Exposure to rewarding career advancement opportunities across the largest multi-brand luxury retailer—from retail to distribution, digital, or corporate.
• An amazing employee discount.

Pay

Compensation for this role varies by geographic location. The listed range ($15.00 - $23.10 per hour) reflects multiple markets, including higher-cost areas. Actual starting pay will be determined based on work location, experience, and other job-related factors.