Beauty Advisor
Overview
We consider applications for this position on an ongoing basis.
General Summary & Scope
The Beauty Advisor (BA) is responsible for providing an exceptional experience for all Ulta Beauty guests by engaging each guest to determine their individual needs, conducting cashier tasks, keeping fixtures stocked with merchandise, maintaining overall store cleanliness and completing tasks as assigned.
PRINCIPAL DUTIES & RESPONSIBILITIES
Contribute to meeting or exceeding the store’s goals related to retail and service sales, guest loyalty (including credit), omni-channel sales, and retail shrink as set by Ulta Beauty for the store.
Ensure that each guest receives exceptional service by providing a guest-friendly environment, which includes greeting and engaging each guest entering the store, personalizing service to their needs, answering questions about products and services, informing guests about promotions and sales, and recommending complementary Ulta Beauty products and/or services.
Courteously handle customer service, sales, refunds, and exchanges and assist with on-line orders.
Take the initiative to stay informed regarding new and existing products and services during work time and be knowledgeable about the ingredients and benefits of these products and services to better serve guests.
Maintain prompt, regular attendance.
Be knowledgeable of and ensure compliance with Ulta Beauty’s policies, procedures, and standards.
Drive sales by keeping assigned work area replenished, signed and faced, and ensuring testers are available.
Maintain outstanding store standards and overall store cleanliness including salesfloor, restrooms, cashwrap, backroom, and break area.
Participate in completing merchandise resets, planograms, marketing and advertising displays, physical inventory procedures, and processing/unloading shipments using Ulta Beauty’s technology and best practices.
Protect company assets by following loss prevention best practices and providing exceptional guest service.
Execute other operational tasks as directed.
Job Qualifications
Education: High school diploma is preferred.
Experience: 1 year of relevant work experience or equivalent combination of education and relevant work experience preferred.
Skills: Demonstrates a passion for guest service and competency for selling; Proficient with basic technology (e.g., Point of Sale system and Apple devices); Ability to build and maintain strong customer relationships; Ability to troubleshoot; Ability to work independently and as part of a team.
Special Position Requirements
Work a flexible schedule to include days, evenings, weekends, and holidays.
Pay Range
The pay range for this position is $16.00 - $20.00 / Hour. Exact pay will be based on factors including, but not limited to relevant education, qualifications, certifications, experience, level, shift, geographic location, and business and organizational needs.
About
At Ulta Beauty (NASDAQ: ULTA), the possibilities are beautiful. Ulta Beauty is the largest North American beauty retailer and the premier beauty destination for cosmetics, fragrance, skin care products, hair care products and salon services. We bring possibilities to life through the power of beauty each and every day in our stores and online with more than 25,000 products from approximately 500 well-established and emerging beauty brands across all categories and price points, including Ulta Beauty’s own private label. Ulta Beauty also offers a full-service salon in every store featuring—hair, skin, brow, and make-up services.