Beauty Advisor

About the role

Experience a place of energy, passion, and excitement. A place where the joy of discovery and uncommon artistry blend to create exhilarating buying experiences—for true beauty enthusiasts. At Ulta Beauty, we’re transforming the world one shade, one lash, one cut at a time. Because beauty is powerful. If you seek greater purpose—a place of vision, mission, and lived values—where voices are heard, contributions valued and recognized and growth opportunities abound, consider Ulta Beauty. Nowhere else are the possibilities quite this beautiful.

Responsibilities

• Performance
  • Contribute to meeting or exceeding the store’s goals related to retail and service sales, guest loyalty (including credit), omni-channel sales, and retail shrink.
  • Ensure each guest receives exceptional service by greeting and engaging each guest, personalizing service to their needs, answering product questions, informing guests about promotions and sales, and recommending complementary products and/or services.
  • Courteously handle customer service, sales, refunds, and exchanges; assist with online orders.
  • Perform makeup applications, skincare analysis, and product demonstrations to drive sales and enhance the guest experience.
  • Book appointments and support the execution of services and in-store events that deliver an unrivaled guest experience while meeting sales goals.
  • Stay informed about new and existing products and services, including ingredients and benefits, to better serve guests.
  • Maintain prompt, regular attendance.
• People
  • Contribute to an inclusive environment that supports teammates, peers, and guests.
  • Share the benefits of the guest loyalty program, including credit and the Ulta Beauty app, with guests on the sales floor and when prompted by systems.
  • Collaborate with managers and associates throughout the store to help grow the business.
  • Participate in ongoing training, including brand and category education, to enable continuous professional development and drive sales performance.
• Process
  • Ensure compliance with Ulta Beauty’s policies, procedures, and standards.
  • Adhere to Ulta Beauty’s dress code.
  • Drive sales by keeping assigned work areas replenished, signed, faced, and ensuring testers are available.
  • Maintain outstanding store standards and overall store cleanliness, including sales floor, restrooms, cashwrap, backroom, and break area.
  • Participate in merchandise resets, planograms, marketing and advertising displays, physical inventory procedures, and processing/unloading shipments using Ulta Beauty’s technology and best practices.
  • Protect company assets by following loss prevention best practices and providing exceptional guest service.

Requirements

• High school diploma is preferred.
• 1 year of relevant work experience or equivalent combination of education and relevant work experience is preferred.

Skills

• Demonstrates a passion for guest service and competency for selling.
• Proficient with basic technology (e.g., Point of Sale system and Apple devices).
• Ability to build and maintain strong customer relationships.
• Ability to troubleshoot.
• Ability to work independently and as part of a team.

Special Position Requirements

• Work a flexible schedule to include days, evenings, weekends, and holidays.

Working Conditions

• Continuous mobility throughout the store during shift.
• Frequent standing, bending, pulling, pushing, reaching, and twisting during shift.
• Continuous and/or frequent lifting, carrying, and/or moving up to 25 lbs. during shift.
• Continuous coordination and manipulation of objects during shift.

If an associate has a disability that prevents them from performing an essential function of the job, the Company will engage in the interactive process with the associate to determine whether there is a reasonable accommodation that will enable the associate to perform the essential functions of the job.

Pay

The pay range for this position is $16.00 – $24.00 per hour. Exact pay will be based on factors including, but not limited to, relevant education, qualifications, certifications, experience, level, shift, geographic location, and business and organizational needs. Eligible associates may also earn overtime pay as required by applicable law.

Benefits

Full-time positions are eligible for paid time off, health, dental, vision, life, and disability benefits. Part-time positions are eligible for dental, vision, life, and disability benefits.