Beauty Advisor

About the role

Experience a place of energy, passion, and excitement. A place where the joy of discovery and uncommon artistry blend to create exhilarating buying experiences—for true beauty enthusiasts. At Ulta Beauty, we’re transforming the world one shade, one lash, one cut at a time. Because beauty is powerful. If you seek greater purpose—a place of vision, mission, and lived values—where voices are heard, contributions valued and recognized and growth opportunities abound, consider Ulta Beauty. Nowhere else are the possibilities quite this beautiful.

Responsibilities

• Engage each guest to determine their individual needs and provide exceptional service.
• Conduct cashier tasks, including handling customer service, sales, refunds, and exchanges, and assist with online orders.
• Keep fixtures stocked with merchandise, maintain overall store cleanliness, and complete tasks as assigned.
• Contribute to meeting or exceeding store goals related to retail and service sales, guest loyalty (including credit), omni-channel sales, and retail shrink.
• Provide a guest-friendly environment by greeting and engaging each guest, personalizing service, answering product questions, informing guests about promotions and sales, and recommending complementary products and/or services.
• Perform makeup applications, skincare analysis, and product demonstrations to drive sales and enhance the guest experience.
• Book appointments for and support the execution of services and in-store events that deliver an unrivaled guest experience while meeting sales goals.
• Stay informed about new and existing products and services, including ingredients and benefits, to better serve guests.
• Maintain prompt, regular attendance.
• Contribute to an inclusive environment that supports teammates, peers, and internal and external guests.
• Share the benefits of the guest loyalty program, including credit and the Ulta Beauty app, with guests on the sales floor and when prompted by Ulta Beauty’s systems.
• Collaborate with managers and associates throughout the store to help grow the business.
• Participate in ongoing training, including brand and category education, to enable continuous professional development and drive sales performance.
• Ensure compliance with Ulta Beauty’s policies, procedures, and standards.
• Adhere to Ulta Beauty’s dress code.
• Drive sales by keeping assigned work areas replenished, signed, faced, and ensuring testers are available.
• Maintain outstanding store standards and overall store cleanliness, including sales floor, restrooms, cashwrap, backroom, and break area.
• Participate in merchandise resets, planograms, marketing and advertising displays, physical inventory procedures, and processing/unloading shipments using Ulta Beauty’s technology and best practices.
• Protect company assets by following loss prevention best practices and providing exceptional guest service.

Requirements

• High school diploma is preferred.
• 1 year of relevant work experience or equivalent combination of education and relevant work experience is preferred.

Skills

• Demonstrates a passion for guest service and competency for selling.
• Proficient with basic technology (e.g., Point of Sale system and Apple devices).
• Ability to build and maintain strong customer relationships.
• Ability to troubleshoot.
• Ability to work independently and as part of a team.

Special Position Requirements

• Work a flexible schedule to include days, evenings, weekends, and holidays.

Working Conditions

• Continuous mobility throughout the store during shift.
• Frequent standing, bending, pulling, pushing, reaching, and twisting during shift.
• Continuous and/or frequent lifting, carrying, and/or moving up to 25 lbs. during shift.
• Continuous coordination and manipulation of objects during shift.