Beach Tree - Server - Casual

About the role

The Four Seasons Resort Hualalai is seeking a Beach Tree Server who embodies a passion for excellence and enthusiasm in their interactions. This position offers the opportunity to shape the guest experience by providing exceptional knowledge of the resort and embodying the Golden Rule.

Responsibilities

• Describe the selection of food & beverage menu items to guests by offering interesting, and vivid descriptions of each item’s origin, taste, and preparation methods;
• Communicate guest orders including any special needs or requests to the kitchen using the hotel’s point-of-sales system;
• Cookout food timings;
• Check completed kitchen orders with the guest’s original order;
• Transport items to the guest table in a timely manner to ensure proper food quality;
• Anticipate guest needs, ascertain satisfaction, and offer suggestions;
• Respond urgently and appropriately to guest concerns and requests;
• Properly and accurately close guest checks;
• Process cash and credit card payments;
• Properly settle voided checks or complimentary meals;
• Retrieve food from the kitchen and beverages from the bar using a tray and safely transporting it to guest, as well as removal of items from the guest’s table;
• Offer guests of the restaurant and bar an enjoyable, expertly served beverage/dining experience conforming to Four Seasons standards of excellence for quality professionalism and friendliness;
• Handle complaints and problems with a positive attitude;
• Prepare restaurant and lounge tables with special attention to order and sanitation.

Requirements

• Required by the Hawaii State Department of Health to obtain a Tuberculous (TB) clearance card when working in food and beverage;
• One to Two years of restaurant, food and beverage, or equivalent experience is required;
• Successful candidate must possess legal work authorization in United States;
• Ability to carry and balance a tray;
• Ability to accurately read food tickets and communicate orders with the kitchen and servers;
• Ability to accurately read and work with POS systems.

Qualifications

Weekend & Holiday availability required.

What to bring

• One to Two years of restaurant, food and beverage, or equivalent experience is required;
• Legal work authorization in United States;
• Ability to carry and balance a tray;
• Ability to accurately read food tickets and communicate orders with the kitchen and servers;
• Ability to accurately read and work with POS systems.

Benefits

• Hourly Rate: $16.00;
• An on-site Physical Therapist;
• 24-hour access to Indoor and Outdoor Gym;
• Holiday, Vacation & Sick pay;
• Robust Benefit Plan;
• Company Match 401K Plan;
• Laundered Employee Uniform;
• Free employee meals prepared by the Four Seasons Culinary ‘Ohana;
• Complimentary stays at Four Seasons Worldwide;
• Training and Development Opportunities;
• Employee Recognition Programs.

Join Our ‘ohana & Enjoy Our Amazing Benefits

To learn more about what it is like to work at Four Seasons Resort Hualālai, visit us:

• Facebook
• Instagram
• Twitter

Equal Opportunity, Affirmative Action Employer

To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf