Beach Attendant

About the property

Welcome to Naples Grande Beach Resort, a prestigious property in the Pyramid Global Hospitality portfolio, nestled in the heart of Naples, Florida. Featuring 474 elegantly appointed guest rooms and boasting an expansive 85,000 square feet of meeting space across 35 versatile rooms, our resort isn't just a place to work; it's a dynamic experience. At Naples Grande Beach Resort, we pride ourselves on providing exceptional service and creating memorable experiences for our guests.

What You Will Have an Opportunity To Do

• Greet, engage, and assist guests in a friendly and professional manner, setting the standard for exceptional customer service.
• Provide an enjoyable and safe beach experience by anticipating guest needs and taking sincere interest in guest satisfaction.
• Set up, maintain, and break down beach equipment including chairs, umbrellas, cabanas, towels, and related amenities.
• Maintain cleanliness and organization of the beach area and surrounding work areas as assigned.
• Possess working knowledge of the beach, resort amenities, services, and hotel layout to assist guests accurately.
• Monitor beach conditions and guest activity to promote safety and promptly report hazards, incidents, or concerns to leadership.
• Enforce resort policies and beach rules courteously and consistently, including all point-of-sale and cash-handling procedures.
• Aid in retail and point-of-sale operations, ensuring accuracy, policy compliance, and a clean, organized sales area.
• Help resolve guest concerns and recover service issues in a manner that "WOWs" guests when expectations are not met.
• Perform routine inspections of equipment and report damage, safety issues, or maintenance needs.
• Communicate effectively and work collaboratively with team members and other hotel departments to support daily operations.
• Maintain professional appearance, attendance, and adherence to all safety, uniform, and operational standards.

What are we looking for?

• Someone who is available to work a flexible schedule to include nights, weekends and holidays.
• Someone with a High school diploma or equivalent.
• Someone with previous experience customer service experience.
• Someone with a strong desire to make an impact on other people.
• Someone with an outgoing and engaging personality.
• Someone with strong Computer skills.
• Someone with excellent verbal and written communication skills.
• Someone with the ability to work in a fast-paced setting.

Compensation

$14/hr

Benefits

Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.

Equal Opportunity Employer

We celebrate diversity and are committed to creating an inclusive environment for all employees.