BDC Sales Associate / Receptionist

Responsibilities

• Answer and direct incoming dealership phone calls
• Respond to internet sales inquiries and customer leads
• Schedule appointments for the sales team
• Greet customers entering the dealership and assist with check-in
• Follow up with prospective customers via phone, text, and email
• Maintain accurate records in the CRM system

Qualifications

• Previous customer service, receptionist, or BDC experience preferred
• Automotive dealership experience is a plus but not required
• Strong communication and phone skills
• Comfortable working with computers and CRM systems
• Professional appearance and positive attitude
• Able to multitask in a fast-paced environment