BB Relationship Officer I

About the role

The Business Banking team actively calls on businesses that typically have annual revenue between $1MM and $20MM. The team includes relationship managers, client managers officers, treasury management officers and others that provide a suite of products and services that serve companies of this size. The objective of the group is to earn the title of trusted advisor and help these companies grow and prosper in our community. As the Business Banking Relationship Manager I, you will be responsible for managing the strategic client relationships in Business Banking which will include managing an existing portfolio of business and the acquisition of new business. Clients generally are between $1MM and $10MM in annual revenue.

Responsibilities

• Generate, retain, & expand lending, investment and deposit relationships with new and existing clients through client referrals, centers of influence & direct prospecting.
• Develop, generate and follow-up on new client leads through existing clients, client referrals, COI referrals, & prospecting.
• Manage overall relationship profitability & portfolio risk and is responsible for profitable growth of the portfolio assigned (includes loans, deposits, & fee income). Act as a consultant to clients and a resource to the Bank in developing & retaining business.
• Provide insight & ideas for enhancing client relationships, client cash flow, profitability, and efficiency.
• Manage the overall credit quality of assigned portfolio (includes sales, credit analysis, loan structuring, client and prospect interviews).
• Monitor & manage existing credit relationship, which includes note renewals, reviewing & detailed analysis of current financial statements & collateral valuations, credit analysis, cash flow analysis, delinquency reporting, documenting exceptions & covenant monitoring, compiling reports necessary to monitor asset & credit quality and compliance with policy/regulation.
• Negotiate loan proposals, analyze & evaluate credit requests & write loan commitments, recommend appropriate credit grade, make oral/written presentation to underwriter or loan committee, and implement approval/declination action.
• Serve as the primary link for all financial services to the individual Business Banking client with the bank (i.e. Treasury Services, International, Trust, and Cash Vault).
• Participate in community & professional activities in order to enhance the bank's image and expand personal network of business contacts for development of new business.
• Monitor accounts to identify potential credit problems and assure proper loan documentation. Customers tend to have complicated lending requirements involving term loan agreements, commercial real estate, and revolving credit lines.
• Communicate and collaborate with consistency and transparency with business banking teams and internal partners.
• Consistently use and maintain CRM usage.
• Other duties as assigned.

Qualifications

• Bachelor's degree OR equivalent work experience.
• 2 years' proven business banking sales experience.
• Demonstrates strategic sales knowledge selling to small business owners.
• Demonstrates business banking product knowledge and product innovation.
• Awareness of market/industry trends.
• Ability to source/produce efficient credit opportunities.
• Knowledge and understanding of commercial lending practices and loan documentation/loan servicing requirements.
• Knowledge of accounting principles and practices.
• Demonstrated capacity to sell products/services within the financial services industry.
• Proficiency in Word, Excel, PowerPoint.

Preferred qualifications

• Bachelor's degree in accounting or finance.
• Basic credit training.
• Understanding of strategic sales planning to define target markets, strategic sales approaches, and provide solutions.
• Specialized knowledge of specific markets in order to serve defined industries.
• Ability to prospect and network at various levels within a company.
• Enhanced communication and negotiation skills for more complex deals and relationships.
• Ability to manage time effectively to balance new & existing relationships to meet goals.
• Understanding of credit underwriting.
• Knowledge of credit and operational risk—ability to quantify potential exposure and advise team.
• Knowledge of financial analysis (including ratio and trend analysis and projections).

Compensation

$67,869 - $99,836

Benefits

• Paid Time Off
• 401(k) matching program
• Annual incentive pay
• Paid holidays
• Comprehensive company sponsored benefit plan including medical, dental, vision, and other insurance coverage
• Health savings, flexible spending, and dependent care accounts
• Adoption assistance
• Employee assistance program
• Fitness reimbursement
• Tuition reimbursement
• Associate wellbeing program
• Associate emergency fund
• Various associate banking benefits