Bay Host

At Topgolf, we believe in the unlimited power of play to drive fun, connection and innovation. Whether you work behind the scenes or directly engaging with Players, your role is key in bringing people together and redefining entertainment. We’re seeking fun-loving individuals who are serious about delivering excellence and results but who don’t take themselves too seriously. If you excel in a fast-paced, collaborative environment focused on creativity and incredible experiences, Topgolf is the place for you.

About the role

We’re seeking fun-loving, dedicated and caring team members for the Bay Host position who are fanatical about putting a smile on our Players’ and fellow Playmakers’ faces.

Responsibilities

• Welcome Players to their bays with energy and enthusiasm—connect the dots on why they’re visiting, share all the cool things Topgolf has to offer, and set the stage for an unforgettable time.
• Actively recommend food, beverage, and gaming options tailored to their visit to enhance their overall experience and drive sales through thoughtful suggestive selling.
• Provide outstanding food and beverage recommendations, take orders quickly and accurately, and keep Bay areas clean and organized by clearing tables, refilling drinks, and maintaining a welcoming space.
• Be readily available with a strong T-line presence, working seamlessly with fellow Playmakers to deliver an unforgettable Player experience—from setting up bays to resolving concerns with a smile.
• Commit to safety and sanitation standards, assisting with keeping the bay clean and safe.
• Live the Topgolf values—Fun, One Team, Excellence, Courage, and Caring—every day, ensuring every player has an exceptional time and every playmaker feels supported.

Requirements

• A Positive Attitude – Because being a grump is no fun!
• One Team Mentality – We believe the phrase “Teamwork makes the dream work” will never go out of style.
• Player Focus: You obsess over making our Players’ experience the absolute best it can be.
• Ability to Thrive in a Popular Environment: Keeping calm when things get busy is where you shine.
• Experience Serving Food & Beverages – You’ve previously served alcoholic and non-alcoholic drinks in a restaurant, hospitality, or entertainment setting.
• Must be of legal age to serve alcohol where required by law.

Physical Requirements

• Lift and move items up to 50 lb., including bending, stooping, and carrying.
• Be on your feet for most of the day, walking throughout your shift.
• Engage in a variety of physical activities with a can-do attitude.
• Endure long shifts and maintain pace in a high-volume working environment.

Benefits

• Competitive hourly wages with tips available for certain positions.
• Health, dental, and vision insurance.
• 401(k) with Playmaker match.
• Free mental well-being platform.
• Flexible scheduling with day, night, and weekend shifts available for both part-time and full-time roles.
• Free game play and discounted food and retail items.
• Weekly Playmaker meals.
• Career growth opportunities with a focus on promoting from within.