Batch Operator

About the role

IDR is seeking a Batch Operator for a remote opportunity with a top client. The role involves monitoring automated overnight batch processing across multiple project environments supporting Massachusetts and Vermont, providing operational oversight, identifying issues, and escalating as needed to ensure successful batch executions during overnight hours.

Responsibilities

• Monitor scheduled overnight batch activity across the Massachusetts and Vermont environments.
• Confirm whether automated batch executions completed successfully.
• Identify failed, delayed, or still-running processes requiring attention.
• Perform an initial operational review and consolidate status by system, batch, and exception.
• Follow established escalation matrices and contact the appropriate internal support team.

Requirements

• Hands‑on batch monitoring or batch operations experience.
• Understanding of batch flows, processing sequences, dependencies, and execution statuses.
• Production operations or operations and maintenance experience.
• Incident management experience, including triage and escalation.
• Ability to work independently during overnight processing windows.

Pay

Competitive compensation package.

Benefits

• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.
• 25+ Years of Proven Industry Experience in 4 major markets.
• Employee Stock Ownership Program.
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance.
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.

Schedule

Work during overnight processing windows.