Basketball Operations Game Day Intern

Reports to: Director, Player Programming/Team Development
Direct Reports: None
FLSA Status: Part-time, seasonal, hourly
Work Location: Smoothie King Center, New Orleans, LA

Our Mission And Your Impact

The New Orleans Saints and Pelicans proudly represent both the NFL and NBA, using our platform to uplift the Gulf Coast and create lasting community impact. Rooted in the vibrant spirit of New Orleans, we celebrate diversity, embrace culture, and unite people through the power of sports. Guided by our core values—community, teamwork, celebrating individuality, people first, integrity, and excellence—we foster an inclusive culture and seek people who share these values to help strengthen the bond between our teams and the city we call home.

Position Summary

The New Orleans Pelicans are seeking a Basketball Operations Intern to support our Player Development staff during the 2026-2027 basketball season. This role is ideal for someone who is passionate about player development, has strong interpersonal skills, and thrives in both administrative and customer-facing settings. This position is part-time, seasonal and will work nights, weekends and holidays based on the Pelicans home game schedule.

Responsibilities

• Assist Player Development staff with administrative and operational tasks
• Ability to attend all Pelicans home games
• Support family check-in on game days, including greeting and escorting families to seats and the family room
• Serve as a runner for back-of-house and player development needs during games and events
• Provide professional and courteous customer service to players, families, and staff while maintaining strict discretion
• Communicate effectively with players, staff, and family members
• Manage minor issues with attention to detail and sound judgment
• Support setup and breakdown of meal spaces and daycare
• Support BBO events as needed
• Perform other duties as assigned

Requirements

• Currently pursuing or recently completed a Bachelor’s degree (completed Bachelor's degree and actively pursuing Master's degree is preferred)
• Previous experience in sports and/or customer service strongly preferred
• Strong communication and organizational skills
• Ability to handle sensitive information and interactions with discretion
• Reliable transportation and availability to work all home games and assigned events
• High level of professionalism, attention to detail, and ability to maintain confidentiality
• Demonstrated interest in player development and engagement

Skills

• Commitment to community and a people-first mindset
• Strong teamwork and collaboration skills
• Ability to celebrate individuality and value diverse perspectives
• High integrity and a proactive, solutions-oriented “winning” mindset