Basketball Operations Co-Op, Fall 2026
3STEP Sports · Woburn, MA · 1 mo ago
On-siteManagementFull-time
In-Office Duties
- Aid in planning and organizing weekend basketball tournaments throughout the Northeast (NH, MA, RI, CT, NY, NJ, DE, PA)
- Manage pre-event logistics such as team scheduling, venue coordination, staffing, and equipment preparation
- Responsible for communicating with all major customers and selling events/tournament slots to customers and teams
- Work directly with Zero Gravity’s leadership team on market strategy including, but not limited to: setting season schedules, projecting facility needs, implementing new market strategies
- Register and collect payments from our vast customer base on a weekly basis
- Help run all Zero Gravity Social Media channels
- Drive revenue growth through building/maintaining strong customer relationships
- Communicate with venues to coordinate event set up
- Help to improve part-time event staff list. Assist in staffing facilities on a weekly basis and training them in various capacities (Ticket Sales, Scorekeeping, Site Directing, etc.)
- Assist with venue/facility setup and breakdown each week
Event Duties
- Travel to weekend events (primarily Saturday/Sunday) to support operations including team check in, site management, and customer service
- Communicate with coaches, referees, and facility staff to ensure a smooth tournament operation
- Record and update live scores, standings, and brackets during events
- Act as on-site lead at Zero Gravity events and tournaments throughout our Fall Season
- Assist with venue/facility setup and breakdown each week
Desired Characteristics
- Recent graduate or current senior working towards a degree in Sport Management, Business, Marketing, or a related field
- Experience as a Graduate Assistant or Student-Manager on a Men's or Women's basketball staff a plus
- Aspirations to be a leader in sports industry
- Desire and ability to work in an extremely demanding, fast-paced environment
- Interest in event operations or facility management
- Excellent organization and interpersonal skills
- Ability to multitask
- Self-starter, able to work independently and as part of a team
- Excellent written and verbal communications skills
- Prior event management experience is a plus
- Exceptional customer service skills
- Ability to work extended hours
- Willing to travel frequently to various locations on the East Coast