Jobs · Management · Massachusetts

Basketball Operations Co-Op, Fall 2026

3STEP Sports · Woburn, MA · 1 mo ago
On-siteManagementFull-time

In-Office Duties

  • Aid in planning and organizing weekend basketball tournaments throughout the Northeast (NH, MA, RI, CT, NY, NJ, DE, PA)
  • Manage pre-event logistics such as team scheduling, venue coordination, staffing, and equipment preparation
  • Responsible for communicating with all major customers and selling events/tournament slots to customers and teams
  • Work directly with Zero Gravity’s leadership team on market strategy including, but not limited to: setting season schedules, projecting facility needs, implementing new market strategies
  • Register and collect payments from our vast customer base on a weekly basis
  • Help run all Zero Gravity Social Media channels
  • Drive revenue growth through building/maintaining strong customer relationships
  • Communicate with venues to coordinate event set up
  • Help to improve part-time event staff list. Assist in staffing facilities on a weekly basis and training them in various capacities (Ticket Sales, Scorekeeping, Site Directing, etc.)
  • Assist with venue/facility setup and breakdown each week

Event Duties

  • Travel to weekend events (primarily Saturday/Sunday) to support operations including team check in, site management, and customer service
  • Communicate with coaches, referees, and facility staff to ensure a smooth tournament operation
  • Record and update live scores, standings, and brackets during events
  • Act as on-site lead at Zero Gravity events and tournaments throughout our Fall Season
  • Assist with venue/facility setup and breakdown each week

Desired Characteristics

  • Recent graduate or current senior working towards a degree in Sport Management, Business, Marketing, or a related field
  • Experience as a Graduate Assistant or Student-Manager on a Men's or Women's basketball staff a plus
  • Aspirations to be a leader in sports industry
  • Desire and ability to work in an extremely demanding, fast-paced environment
  • Interest in event operations or facility management
  • Excellent organization and interpersonal skills
  • Ability to multitask
  • Self-starter, able to work independently and as part of a team
  • Excellent written and verbal communications skills
  • Prior event management experience is a plus
  • Exceptional customer service skills
  • Ability to work extended hours
  • Willing to travel frequently to various locations on the East Coast

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