Baseball Specialty Shop Manager

About the Role

As an employee-owner at Scheels, you’ll actively contribute to a culture that thrives on:

• Delivering a Personalized WOW Customer Experience – every customer interaction is an opportunity to exceed expectations, making every visit memorable, personalized, and impactful.
• Having a Team-First, Winning Mentality – succeeding together through collaboration, unity, and celebrating team wins.
• Learning and Adapting to Constant Change – embracing growth, innovation, and feedback, where change is a catalyst for improvement and excellence.
• Taking Pride in Our Work and Thinking Like Owners – every task matters, with full responsibility for results, accountability, and a drive to go above and beyond.
• Expecting Honesty and Integrity in All That We Do – trust is the foundation of relationships with customers and colleagues, acting with transparency, fairness, and respect.

Responsibilities

• Deliver exceptional customer service by engaging with customers, determining their needs, recommending products, and promoting the Scheels Visa Credit Card.
• Maintain expert-level knowledge in all selling areas and lead product knowledge training for other associates.
• Consistently meet or exceed personal sales goals while delivering a high-quality customer experience.
• Manage inventory by running and analyzing Internal Flash Reports.
• Maintain organized backstock and ensure merchandise is properly displayed and replenished on the sales floor.
• Ensure products are accurately displayed with correct price tagging, sales stickers, and signage.
• Maintain a professional appearance, positive attitude, and team-oriented atmosphere.
• Communicate professionally with associates, Scheels Campus, and vendors/sales representatives.
• Keep work areas clean, organized, and compliant with safety standards.
• Perform basic math operations, including currency, measurements, and percentages.
• Work assigned schedule, which may include varied hours, evenings, weekends, holidays, and product knowledge meetings.

Requirements

• High school diploma or GED.
• 1-3 months of related experience or training, or an equivalent combination of education and experience.

Physical Requirements

• Ability to sit, stand, bend at the waist, climb, stoop, kneel, crouch, reach, walk, push/pull, lift, talk, and hear with or without reasonable accommodation.
• Heavy work – exerting up to 100 pounds of force occasionally, and/or up to 50 pounds frequently, and/or up to 20 pounds constantly to move objects.
• Follow all safety procedures to minimize the risk of injury.

Pay

Compensation for this position starts at an average of $45,000 per year, including commissions and incentives.

Benefits

• Employee Stock Ownership Plan (ESOP).
• 401(k) with Roth options.
• Associate discounts.
• Full health coverage, including medical, HSA, dental, and vision.
• Accident and hospital indemnity insurance.
• Employee Assistance Program.
• Paid time off, holiday pay, maternity leave, and bereavement leave (additional leave benefits may apply based on state of employment).