Bartender - PT

About the role

Welcome to Hotel Paradox, a captivating property in Santa Cruz, CA, part of the Pyramid Global Hospitality portfolio. Our mission is to provide memorable hospitality through genuine connections and engaging service.

Responsibilities

• Greet guests as they arrive or move about the bar area
• Maintain proper and adequate set-up of the bar daily
• Guide guests on their beverage journey through descriptive selling of the menu
• Accurately take orders, confirming all special requests
• Be the master of the bar, understanding the details to enhance the conversation
• Work collaboratively with other restaurant servers and kitchen/bar staff
• Absorb guests who have concerns to guide them to a resolution that leaves them happy
• Finalize the experience through timely and accurate bill presentation
• Requisitioning and stocking of all beer, wine, spirits
• Mixes, garnishes, and presents drinks following standard ingredient recipes and practicing portion control
• Inputs orders into a register at the point of sale and creates a check for each guest
• Locks up and stores all beverages, food and other equipment items, deposits cash drops and secures bank

Requirements

• Engaging and welcoming personality
• Current bartenders' certification or appropriate license
• Knowledgeable in the latest trends around mixology
• Descriptive and able to sell
• 2-4 years of bartender experience
• Knowledge of wine, beer, cocktails, and spirits
• Ability to work under pressure in a fast-paced environment
• A passion for creating an exceptional experience for all guests
• Excellent communication skills

Qualifications

• High school diploma or equivalent
• Experience in a similar role preferred
• Ability to work flexible hours including weekends and holidays

Skills

• Customer service orientation
• Attention to detail
• Time management skills
• Problem-solving abilities
• Ability to multitask

Benefits

• 401(k) with a company match
• Recognition programs tailored to celebrate achievements

Pay

$16.90 per hour

Schedule

Flexible schedule to accommodate the needs of the property and the guest experience