Bartender | Part-Time| Zoo Tampa at Lowry Park

Responsibilities

• Demonstrate ability to meet company standard for excellence in guest service, interaction with co-workers, and uniform standards.
• Follow bar pre-shift notes and bar menus, providing service as described.
• Serve alcoholic beverages following all proper procedures for serving alcoholic drinks, including state/federal regulations.
• Learn or have knowledge of various beer, wine varieties & spirits available and suggestively upsell products to guests.
• Pour drinks responsibly in accordance with company standards for serving size.
• Verify the minimum age requirement for the purchase of alcoholic beverages by checking guests' IDs.
• Communicate with customers, listening to and responding to any requests or concerns.
• De-escalate intoxicated guest situations and contact management or security if necessary.
• Contact a management member if unable to resolve or make decisions beyond the scope of standard decision-making.
• Request additional product or restock product as required.
• Handle cash accurately and request issue bank at the bar.
• Maintain a clean and sanitary work station at all times.
• Ensure bar equipment is clean & well maintained.
• Assist with set-up and breakdown of bar equipment as required and other duties as assigned.

Qualifications

• Six months or more experience bartending.
• Accurate cash handling skills.
• Ability to prioritize tasks in a fast-paced environment.
• Ability to be self-directed while working in a team-oriented environment.
• Excellent interpersonal and communication skills.
• Ability to work a flexible schedule, including nights, weekends, and long hours.
• Bartending school preferred.

Benefits

• 401(k) savings plan and 401(k) matching.

Pay

$14.00 per hour, tip eligible.

Schedule

Flexible schedule, including nights, weekends, and long hours.

Company Information

Oak View Group is the global leader in premium live entertainment infrastructure and services, with a platform spanning venue development and end-to-end capabilities across venue management, hospitality, and sponsorship sales. Founded in 2015, the company serves a collection of seven world-class owned venues and a client roster of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions, spanning four continents.

About the Role

The Bartender is responsible for the service of all beverages, both alcoholic and non-alcoholic. They must be personable, professional, and able to work in an ever-changing fast-paced environment. The employee must maintain excellent attendance and be available to work events as scheduled per business need.

Equal Opportunity Employer

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.