Bartender | Part-Time | Benchmark International Arena

Responsibilities

• Demonstrate the ability to meet the company standard for excellence in the areas of guest service, interaction with co-workers, and uniform standards.
• Follow the bar pre-shift notes and bar menus and provide service as described.
• Serve alcoholic beverages following all proper procedures for serving alcoholic drinks, including state/federal regulations pertaining to the distribution of alcohol.
• Responsible for learning or having knowledge of various beer, wine varieties & spirits available and being able to learn to suggestively upsell products to guests.
• Pour drinks responsibly in accordance with company standards for serving size.
• Check the guest's ID in accordance with state/federal regulations to verify the minimum age requirement for the purchase of alcoholic beverages.
• Communicate a cut-off to a guest as required.
• Listening and responding to any customer requests or concerns.
• Bartenders are expected to de-escalate intoxicated guest situations.
• If a guest becomes confrontational, belligerent, or uses extreme profanity, the bartender may contact management or security as required.
• Contact a management member if he/she is unable to resolve or make a decision beyond the scope of standard decision-making.
• Request additional product or restock product as required.
• Always maintains a clean and sanitary workstation.
• Ensures bar equipment is clean & well maintained.
• Communicate with employees, co-workers, volunteers, management staff, and guests in a clear, business-like, and respectful manner that focuses on generating a positive, enthusiastic, and cooperative work environment.
• Other duties as necessary, as directed by the assigned location Supervisors and Managers.

Qualifications

• Bartending school preferred.
• Six months or more of experience bartending.
• Ability to work well in a team-oriented, fast-paced, event-driven environment.
• Possess a valid food handling certificate and alcohol service permit if required by state and federal regulations.
• Ability to prioritize tasks in a fast-paced environment.
• Ability to be self-directed while working in a team-oriented environment.
• Excellent interpersonal and communication skills.
• Ability to work a flexible schedule, including nights, weekends, and long hours.
• The employee is frequently required to lift heavy objects.
• Previous experience operating POS systems is a plus.
• Must be able to reach with hands and arms, sit, walk, stoop, kneel, and crouch.

Benefits

• 401(k) Savings Plan and 401(k) matching.

Pay

$11.98 per hour, tip eligible.

Schedule

Frequent nights, weekends, and long hours are required.