Bartender, Neighbors
Starwood Hotels · Austin, TX · 3 days ago
ManagementPart-time
Main Duties
- Craft classic and creative alcohol and non-alcoholic beverages
- Engage with customers and ensure memorable experiences
- Create a diverse range of handcrafted cocktails, mocktails, and other specialty beverages
- Continually innovate and introduce new and exciting drink creations
- Provide exceptional customer service by warmly welcoming guests, engaging in friendly and professional conversation, and understanding their preferences
- Efficiently and accurately take drink orders, prepare them promptly, and serve beverages with attention to detail and presentation
- Maintain a clean and organized bar area, ensuring all glassware, utensils, and bar tools are sanitized and readily available
- Adhere to safety and hygiene protocols, including proper handling and storage of ingredients
- Uphold company policies and procedures, including adhering to work schedules, dress code, and attendance guidelines
- Perform opening side work and set up station
- Attend and participate in any training sessions, department meetings
- Properly execute closing procedures
- Ensure all perishable items used behind the bar are labeled/dated and responsible for rotating and throwing away to maintain quality control
- Provide guest check promptly and returns receipt promptly
- Keep all service and table areas clean, organized, and stocked
- Provide engaged, friendly and attentive customer service to all guests inclusive of eye contact respectable conversation and smiling
- Practice highest regards for safety within all areas and with all materials
- Follow and adhere to all standards set forth by federal and state guidelines
- Have knowledge of state and federal liquor regulations pertaining to serving alcohol
- Perform other related activities as assigned by management
- Guarantee neat and quality service
- Participate in daily shift meetings
- Follow company cash handling and payment tendering procedures with care
- Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; properly store flammable materials
- Ensure compliance with hotel policies, procedures, and standards with self and colleagues
- Maintain confidentiality of proprietary information
- Embody the 1 Hotels Vision, Mission and Compass; deliver on Our Promise, provide Good-Natured Service and uphold our Brand Pillars
Qualifications & Skills
- Prior bartending experience
- Proficient in verbal and written English communication
- Organized and proficient at multitasking
- A reliable team player willing to learn and adapt to new situations
- Strong communication and customer service skills
- Able to lift at least 50 lbs.
- Able to stand for long periods of time
- Food Handling certification (can be obtained during employment)
- Flexibility to meet the demands of a 24-hour operation