Bartender - mar'sel (Part Time)

About the role

Prepare and serve both alcoholic and non-alcoholic beverages, ensuring an exceptional and memorable guest experience while maintaining bar area standards.

Responsibilities

• Assess bar customer needs and preferences to make personalized recommendations.
• Stock and maintain the bar area to resort and health department standards.
• Serve food courses and alcoholic beverages to guests at the bar.
• Set up the bar and bar area according to resort standards, including cutting fruit and preparing garnishes.
• Keep the bar area organized, clean, and well-maintained throughout the shift.
• Know all specialty cocktail ingredients, garnishes, and menu items.
• Follow pouring procedures accurately using a jigger for all drink recipes; no deviations allowed.
• Notify supervisors immediately of product shortages or out-of-stock items.
• Maintain a working knowledge of draft beer systems and keg changes.
• Answer questions about menu selections and drinks for servers and guests.
• Communicate with the kitchen regarding menu questions, wait times, and product availability.
• Record all transactions accurately in the MICROS system at the time of order.
• Check in with guests to ensure satisfaction with food and beverages.
• Maintain cleanliness of work areas, china, glassware, and equipment throughout the day.
• Complete closing duties, including restocking items, turning off lights, and ensuring par levels are met.
• Present accurate checks to guests and process payments.
• Ensure uniform and personal appearance are clean and professional.
• Welcome and acknowledge all guests according to resort standards.
• Anticipate and address guests' service needs with clear and professional communication.
• Develop and maintain positive working relationships with team members to achieve common goals.
• Adhere to quality expectations and standards.
• Move, lift, carry, push, or place objects weighing up to 25 pounds without assistance.
• Thank guests with genuine appreciation.
• Perform other reasonable job duties as requested by supervisors.
• Assist supervisors with inventory as needed.
• Notify management promptly of suspicious IDs or intoxicated guests.
• Handle cash banks accurately and transfer checks for guests moving to different sections.
• Adhere to departmental policies and procedures.
• Effectively communicate with peers, management, and front-of-house staff.
• Practice effective listening and seek to understand guest needs.
• Maintain cleanliness of the immediate work area and general property.
• Follow proper grooming, dress, and uniform standards as set by resort policy.
• Be courteous to all guests and coworkers.
• Maintain behavior consistent with the resort’s sexual harassment and hostile work environment policies.
• Possess complete knowledge of all liquor brands, beers, non-alcoholic selections, correct glassware, and garnishes.
• Be familiar with hotel services, features, and local attractions to respond accurately to guest inquiries.

Qualifications

• Energetic, enthusiastic, and motivated individual.
• Must be able to speak, comprehend, read, and write English.
• Strong communication skills.
• Ability to implement and uphold service standards.
• Ability to prioritize and organize work assignments.
• Ability to interact with all associates and guests professionally.
• Ability to work well in stressful, high-pressure situations.
• Must be able to stand or walk for long periods of time.
• Knowledge of classic cocktails, wines, spirits, and beers.
• Ability to work under variable temperature conditions.

Experience, Education, & Licensure

• High School Diploma or GED.
• Must be RBS certified or become certified within 30 days of hire.
• Must have a current Food Handlers card.
• Previous bartending experience in a professional setting is preferred.

Pay

Base pay start rate: $16.90 per hour plus tips.