Bartender - JOEY Woodland Hills

About the role

As a Bartender, you are a master of your craft. You welcome guests with genuine warmth and care and engage them with your expertise and curated beverage recommendations. You are the life of the party and others gravitate to you. Your talent is always on display and your execution is timely and precise. The bar environment may be fast-paced and demanding, but you rise to the occasion with patience and grace.

Responsibilities

• Provide guests with friendly and attentive service throughout their dining experience.
• Assist guests with navigating menu options and recommend favorite beverage and food items based on likes, dislikes, and dietary needs.
• Create and pour cocktails, wine, beer, spirits, and other nonalcoholic beverages according to JOEY recipes and standards.
• Ensure timely and accurate input of orders in the point-of-sale system.
• Monitor and assist with the delivery of guest beverage and food orders.
• Prepare final guest checks in a timely manner and run payments safely and securely.
• Resolve service issues and guest complaints with a sense of urgency, poise, and good judgment.
• Reinforce guest identification requirements and age restrictions for alcohol sales in accordance with state law.
• Follow all food and alcohol service and handling safety precautions and procedures.

Basic Qualifications

• 1 year bartending experience (high potential with less experience will be considered).
• Must have or be able to obtain valid local and/or state Food Handler and California Responsible Beverage Service certifications.
• Possess a passion for hospitality and a proven track record of creating world-class hospitality experiences.
• Thrive in a dynamic, fast-paced work environment.
• Ability to walk and stand for prolonged periods; frequent bending, reaching, and stretching; repetitive manual tasks; and lift and carry up to 50 lbs.

Required Knowledge, Skills, and Abilities

• Genuine, warm, and caring demeanor.
• Value honesty and conduct with integrity.
• Comfortable providing and receiving feedback to achieve personal growth and performance excellence.
• Natural problem solver with a desire to positively impact individual and team execution.
• Passionate about quality and professionalism.
• Exceptional relationship building and communication skills.
• Encourage healthy and supportive competition within the team.
• Exude confidence, humility, and respect.
• Take pride in presenting a professional appearance and demeanor.

Pay

Wage scale: $18.42 per hour. This position is eligible for tips.

Benefits

• Career development, education, and growth opportunities.
• Medical, dental, vision, and life insurance, medical reimbursement plan, and Employee Assistance Program (EAP) for benefit-eligible partners.
• Discounted employee shift meals.
• 10% discount for self and guests on all food and beverages when visiting any JOEY location.
• Referral bonus program.
• Sales competitions and rewards.
• Paid sick leave.