Bartender - Goldbelt Tram

Responsibilities

• Responsible for the efficient and effective operation of sales of Alcohol and selling Nature center Products.
• Coincides sales receipts reporting with the Front of House Manager and staff.
• Stocks and maintains alcohol and products for ongoing inventory.
• Responsible for adherence to standard bar opening, operating, and closing procedures, along with ability to handle all complaints quickly and efficiently, in the customers’ best interests.
• Ensures workspace and equipment are kept sanitary and in an orderly manner.
• Ensures liquor serving laws and TB&G House Alcohol Policy are being followed; maintains high service standards pertaining to customer conduct.
• Performs other incidental and related duties as assigned by the Front of House Manager.
• Stays knowledgeable about our range of products and actively promotes merchandise to increase customers’ options and enrich the shopping experience.
• Processes orders in a prompt manner using a POS (point of sale) system.
• Promotes special sales, offers and awareness of store loyalty program.
• Explain characteristics and origin of art/merchandise to customers.
• Ensures daily that the Nature Center is cleaned, fully stocked and neat in appearance.
• Affords assistance with opening and closing procedures.
• Affords assistance with training of staff when appropriate.
• Operates the cash register; makes and records cash receipt transactions.
• Assumes all responsibility for Nature Center till.
• Affords assistance with hauling supplies to/from retail locations.

Qualifications

• Necessary Skills & Knowledge:
• Thorough knowledge of practices and techniques of mixology and proficient in the operation of bar equipment, and beverage serving.
• Knowledge and familiarity with State of Alaska liquor laws.
• Knowledge of computerized cash register systems, cash collection procedures.
• Excellent communication and customer service skills.
• Skill in establishing and maintaining cooperative working relationships with other employees.
• Ability to work directly with the public, providing information and assistance on a daily basis.
• Ability/willingness to learn and pass on to guests those areas of interest to visitors, such as local history, people, culture, geography, etc.
• Ability to meet time and attendance requirements.
• Ability to work all different shifts including holidays and weekends.
• Ability to handle stress under pressure.
• Ability to provide quality customer service.
• Ability and willingness to maintain a clean, healthy, and safe working environment.
• Ability to work independently, with minimal supervision.
• Ability to handle heavy customer contact and excellent customer service skills.
• A positive focus and customer service skills is in order to ensure the return of our customers.
• Knowledge of customer service techniques.
• Necessary Education & Experience:
• Current Training for Alcohol Professional (TAP) card.
• One (1) year of bartender experience.
• State of Alaska Food Workers Card.
• Preferred Qualifications:
• Three (3) or more years’ experience as a bartender.
• Experience in a tour-related or entertainment industry desired.
• Knowledge of safety and emergency procedures, including CPR and First Aid certification.