Bartender--Full Time
Renaissance Ross Bridge Golf Resort and Spa · Birmingham, AL · 4 days ago
ManagementFull-time
About the role
As a member of our hospitality team, the Bartender delivers exceptional customer service in the hotel's Bar, Pool, and Restaurant outlets by creating and serving a variety of cocktails and drinks. This role is essential for creating a positive and enjoyable bar experience for guests, ensuring a warm and personalized interaction.
Responsibilities
- Check customers' identification to ensure they meet the legal drinking age.
- Prepare and serve a wide range of alcoholic and non-alcoholic beverages, ensuring accurate recipes and proper presentation.
- Serve wine, draught or bottled beer, and other beverages responsibly.
- Maintain a well-organized bar inventory and ensure an adequate supply of supplies for smooth operations.
- Engage with customers in a friendly and professional manner, taking orders and serving snacks and drinks promptly.
- Assess guest needs and preferences to provide personalized recommendations for food and drinks.
- Promote daily specials and highlight unique offerings to enhance the guest experience.
- Prioritize exceptional customer service, focusing on guest satisfaction and ensuring a pleasant and memorable visit.
- Adhere to all food and beverage regulations, including responsible alcohol service and safety guidelines.
- Participate in daily stand-up meetings to stay informed about specials, promotions, and updates.
- Handle orders and requisitions of liquors and supplies to maintain a well-stocked bar.
- Prepare garnishes for drinks, ensuring attractive and visually appealing presentations.
- Maintain cleanliness and hygiene standards by wiping all surfaces nightly and cleaning floors regularly.
- Proactively take out trash as needed to maintain a clean and organized workspace.
- Assist with monthly inventory counts to track stock levels and identify discrepancies.
- Accurately report gratuities according to company guidelines and federal law.
- Comply with all requirements, training, and restrictions set forth by the Alcohol Beverage Control (ABC) board.