Bartender - Fine Dining - $13/Hour + Tips
Hard Rock Casino Rockford · Rockford, IL · 1 mo ago
Management$25/hrPart-time
Essential Functions
- Takes customer drink orders.
- Properly greet each guest and provide outstanding customer service offering drink and food specials.
- Total bills, present check, collect settlement, and process payment.
- Reconcile transactions at the end of each shift, cash out, and maintain a balanced bank.
- Be thoroughly familiar with all menu items, including ingredients and food allergens, and spirit/wine/beer lists to assist guests and answer questions accurately.
- Prepare cocktails according to recipes, using correct tools and glassware.
- Develop new cocktail recipes when directed by management, utilizing mixology skills to combine unique flavor profiles and presentation methods.
- Greeting guests and help them select food and beverages by presenting the menus, offering cocktails and entrees, and answering food preparation questions.
- Serve food and beverages, ensuring timeliness, completeness, and accuracy.
- Serve meals to patrons according to established rules or etiquette, working in a casual dining setting.
- Remove dirty dishes, replenish utensils as needed, refill beverages, and be alert to any guest needs.
- Process payments according to POS and cash handling procedures.
- Perform last call.
- Maintain bar inventory to determine par levels and communicate ordering needs to management staff.
Additional Requirements
- Must obtain and maintain all licenses / certifications per Federal, State, and Illinois Gaming Commission.
- Must successfully pass background check.
- Must have valid Food Handlers Card, Liquor License, and IGB Badge.
- Must be at least twenty-one (21) years of age.
- Must be able to work holidays and weekends, as well as flexible shifts.
Knowledge & Ability
- Ability to perform numerical operations using basic counting, adding, subtracting, multiplying, or dividing.
- Ability to effectively deal with internal and external customers and staff, some of whom will require high levels of patience, tact, and diplomacy.
- Ability to work as part of a team in a high-volume environment.
- Excellent customer service skills.
- Have interpersonal skills to deal effectively with all business contacts.
- Professional appearance and demeanor.
- Fluency in English: additional languages preferred.
- Ability to move throughout the business (standing, walking, kneeling, bending, sit) for extended periods of time.
- Ability to make repeating movements of the arms, hands, and wrists.
- Ability to express or exchange ideas verbally and perceive sound by ear.
- Ability to obtain impressions through the eyes.
- Manual dexterity, hand-eye coordination, and ability to work with hand above shoulders.
- Ability to regularly move objects (lift, push, pull, balance, carry) up to 50 pounds.
- Ability to turn or twist body parts in a circular motion.
- Ability to tolerate exposure to heat, cold, chemicals, and loud/noisy environment.
- Maintaining a well-groomed appearance.
- Following all uniform guidelines.
- Practicing all safety & sanitation standards.
- Recycling products, where possible.
- Following all food safety & sanitation procedures.
- Practicing all general safety standards.