Bartender (Fat Tuesday) - Full Time

About the role

We’re always looking for talented individuals who believe in having fun. Join us at PENN Entertainment, where you’ll work in an exciting industry with a diverse team of coworkers passionate about bringing joy to people.

Responsibilities

• Complete all the required duties upon the opening and closing of the bar.
• Provide courteous service of frozen daiquiris and beverages, including offering samples and suggesting other beverage items.
• Stock and maintain the bar area in a clean and orderly fashion.
• Clean, sanitize, and lubricate daiquiri freezers according to designated schedule and instruction.
• Greet guests seated or standing at the bar in a friendly manner, fostering an upbeat, fun environment.
• Take drink orders and serve promptly, checking I.D.s for proof of age and adhering to company and state guidelines regarding Responsible Serving.
• Make drinks accurately according to recipes, including daiquiri batch production, in the proper cups with appropriate garnishes.
• Slice and pit fruit as required.
• Prepare and deliver guest food orders according to established guidelines as needed.
• Maintain guest consumption of alcohol and intervene as necessary according to guidelines.
• Serve as an ambassador of goodwill while working and at customer and public relations functions; participate in publicity photos.
• Promote casino events and programs.
• Provide personalized service and use guest names.
• Resolve service problems according to guidelines.
• Operate and maintain all equipment and utensils as required in accordance with established guidelines and safety procedures.
• Operate a cash register/POS system, entering proper amounts and providing correct change; account for all cash; maintain integrity of financial controls and responsibilities.
• Work well with others, especially beverage servers, bartenders, barbacks, and supervisors.
• Maintain a clean and stocked workstation in accordance with established health and safety guidelines.
• Maintain the cleanliness of the restaurant, bar, and other guest areas.
• Perform any and all duties as assigned by your Supervisor or a member of management.

Requirements

Must be at least 21 years of age. High school diploma or equivalent. Successful completion of ServSafe Alcohol training certification course; previous bar experience preferred. Read, write legibly, understand and speak English. Excellent customer service/communication skills. Count money and change correctly. Knows cocktail ingredients and proper mixing and pouring techniques. Available to work required schedule which may include nights, weekends, holidays, and overtime as needed. Meet professional appearance standards as prescribed by company policy. Physically mobile with reasonable accommodation. Tolerant of second-hand smoke, noise, bright lights, and crowded/noisy environments. Physically capable of pushing, pulling, carrying, lifting up to 25 lbs., and performing job duties in various work areas such as confined spaces.

Qualifications

To perform this job successfully, an individual must be able to perform each essential function satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Skills

Excellent customer service/communication skills. Count money and change correctly. Knowledge of cocktail ingredients and proper mixing and pouring techniques.

Benefits

Specific benefits—such as day-one medical coverage, 401(k) matching, and annual performance bonus—may vary by position. Paid time off is earned according to the local policy and increases with the length of employment.

Pay

Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being.

Schedule

Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being.