Bartender | Barlines
Job Purpose
The objective of all positions is to effectively provide the services personally, or to immediately refer requests to the appropriate department manager.
Essential Job Functions
- Acknowledge and greet all guests, anticipate guest needs and respond to guest inquiries or requests.
- Must have full knowledge of food and beverage offerings.
- Maintain bar cleanliness, sanitation and organization of bar area.
- Properly provide silverware and condiments prior to food being presented at bar area.
- Clean and reset the bar area as guests depart or preparation of drink is completed.
- Proper bar setup and break down. Triple sink procedures.
- Communicate with management, kitchen staff, and serving staff professionally at all times.
- Contributes to a professional workplace that maximizes employee morale, productivity and effectiveness.
- Ensures responsible service of alcohol by following all legal requirements including carding and consumption.
- Accurately takes food and beverage orders from guests and promptly records all transactions in Micros system.
- Maintains guest tabs and processes payment promptly.
- Monitors pars.
- Maintains a knowledge of wine, spirits and beer, to including appropriate pours and mixology.
- Must have experience selling/up selling.
- Accurately and efficiently input information into MICROS.
- Ability to clearly and pleasantly communicate both verbally and in writing in English with guests, management and co-workers, in person and on the phone.
- Ability to handle stressful situations, while maintaining a calm and welcoming demeanor.
- Ability to work cohesively with co-workers both within and outside of your department.
- Prioritize, organize and follow up on guest requests and needs in a fast-paced environment.
- Excellent customer service, service recovery and problem-solving skills.
- Possess an unexpired State of Tennessee Alcoholic Beverage Commission Server Permit or have the ability to obtain one before date of hire.
- Must be able to work a variety of shifts, including weekends and holidays.
Qualifications
- Minimum 1-year bartending experience required in a high-volume casual/sports bar environment.
- Developed knowledge of wine, spirits, and beer, to including appropriate pours and mixology.
- Previous cash handling experience required.
Environment & Position Analysis
- Move, bend, lift, carry, push, pull, and place objects weighing up to 50 pounds without assistance.
- Stand or walk for an extended period or for an entire work shift.
- Requires repetitive motion of arms, hands, and legs.
- May work both indoors and outdoors.
- Tools & Equipment: Serving trays, tray jacks, flatware, wine key, beer key, liquor bottles, wine bottles, beer bottles, Micros System
Benefits
The Omni Nashville Hotel offers a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out.
Pay
The pay range for this position is not specified.
Schedule
The schedule for this position is not specified.
Skills
Skills required for this position include excellent customer service, service recovery and problem-solving skills, as well as the ability to work in a fast-paced team environment.
Benefits
The benefits offered by Omni Hotels & Resorts include but are not limited to:
- Comprehensive training and mentoring.
- A culture of respect, gratitude and empowerment.
- Exceptional service reputation.
- Dynamic and exciting work environment.
Company Information
Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is The Law poster is available using the following link: EEOC is the Law Poster.
The company does not discriminate on the basis of any protected category with respect to the payment of wages.