Bartender

About the role

Based in San Antonio, Texas, Zachry Hotels is a proven leader in the development, management and ownership of hospitality assets. At Zachry Hotels, we are passionate about hospitality and surround ourselves with team members who share that same passion. Our tenure in the hospitality and hotel industry has provided us the knowledge and key relationships for success in hotel management, operation, and development. We take care of our clients, business partners and each other as family, within a culture of service and accountability, where we do the right thing because it is the right thing to do. Together We Can Do Great Things® Every Person Matters® This Is More Than A Job®

The Bartender is responsible for preparing and serving beverages while delivering exceptional service to guests in the hotel’s bar, lounge, restaurant, or banquet areas. This role ensures accurate drink preparation, responsible alcohol service, and a welcoming guest experience, contributing to a polished and professional atmosphere in a full-service hotel environment.

Responsibilities

• Beverage Preparation & Service: Prepare and serve alcoholic and non-alcoholic beverages according to recipes, standards, and guest preferences. Provide beverage service in bar, lounge, restaurant, banquet bars, or pool areas as assigned. Maintain knowledge of cocktail recipes, wine lists, beer selections, and seasonal offerings. Engage guests with friendly, knowledgeable, and professional service.
• Guest Experience & Hospitality: Greet guests warmly and create a welcoming, enjoyable environment. Anticipate guest needs, offer recommendations, and upsell premium products. Handle guest concerns or complaints promptly and professionally. Build rapport with guests to encourage repeat business and enhance overall satisfaction.
• Bar Organization & Stocking: Stock bar refrigerators, liquor shelves, glassware, garnishes, mixers, and bar tools. Prepare garnishes such as lemons, limes, cherries, and specialty ingredients daily. Maintain cleanliness and organization of bar areas, workstations, and equipment. Ensure bars remain fully stocked during service through coordination with barbacks.
• Cash Handling & POS Operations: Accurately process guest payments including cash, credit cards, room charges, and vouchers. Maintain correct cash drawer balances and follow hotel cash-handling policies. Enter orders accurately into the POS system and manage tabs efficiently.
• Safety, Compliance & Responsible Alcohol Service: Follow state