BARTENDER

About the role

New Park Manor, set in the heart of the New Forest, is seeking an enthusiastic and skilled Bartender to join our vibrant team and contribute to the exceptional experience we provide. You will play a crucial role in creating memorable moments for our guests through the art of mixology and impeccable customer service. We are looking for a passionate individual with a flair for creativity and a dedication to delivering a top‑notch beverage experience. This is a permanent role at 40 hours per week. Please ensure you check the hotel location as some of our hotels are hidden away and you will need your own transport to reach us.

Responsibilities

• Cocktail Crafting: Skilfully prepare and present classic and fun cocktails and other beverages to our guests, young and old. Greet guests, learn about their preferences, answer questions and upsell menu items.
• Guest Service: Ensure a high level of host presence, both in the bar and lounges, providing attentive and friendly service, ensuring a positive and enjoyable experience.
• Beverage Knowledge: Stay informed about current beverage trends, including wines, spirits, and cocktails. Share your knowledge with guests and colleagues.
• Bar Maintenance: Keep the bar area clean, organised, and well‑stocked. Ensure that all equipment is in good working order.
• Collaboration: Work closely with other members of the hospitality team to ensure seamless service and guest satisfaction.

Requirements

• Previous experience of bartending
• Extensive knowledge of drink mixing and garnishing
• A positive, welcoming attitude with an engaging, friendly personality
• Efficient, observant, knowledgeable, and personable
• Commitment to delivering a high level of customer service
• Organisation and good attention to detail
• Flexibility to work hours as determined by the business

Benefits

• Training and development is central to life at LFH; we are proudly certified by the Institute of Hospitality and support our teams’ development through partnerships with award‑winning, hospitality‑specific apprenticeship providers.
• An extra day’s holiday for your birthday
• EarlyPay – access part of your monthly salary early when needed
• Cycle to work scheme
• Help@Hand – online health and wellbeing service offering same‑day remote GP appointments, mental health support and physiotherapy
• Life Assurance Benefit for peace of mind for your loved ones
• Enhanced maternity and paternity packages
• Paid day off each year for volunteering or fundraising activities
• The LFH Benefit Hub – employee discount platform for high‑street and online retailers
• 50% off food and beverage and the spa across Luxury Family Hotels
• Incredible discounted hotel stays for you, friends and family

Pay

£13.66 per hour plus generous service charge

Schedule

40 hours per week, permanent