Jobs · Management · Massachusetts

Bartender

Wahlburgers · Boston, MA · 1 mo ago
On-siteManagementPart-time

Key Performance Elements/Essential Functions

  • Create classic and innovative drinks while providing attentive, friendly, and sanitary service.
  • Know our menus inside and out and take pride in our service.
  • Understand and guide guests through our menus, offering food recommendations and addressing all menu and service-related inquiries.
  • Take accurate orders and partner with team members to serve food and beverages that meet or exceed guests' expectations.
  • Handle guest allergies/intolerances according to company policy, ensuring guests receive "safe" meals.
  • Enter all items served to guests at our Point of Sale (POS).
  • Provide friendly and attentive service that makes guests feel well taken care of and encourages them to return.
  • Accurately complete checks to guests, accept payments, and complete all appropriate transactions.
  • Handle guests' complaints by listening to their concerns, informing a manager promptly, and resolving issues to ensure overall guest satisfaction.
  • Thank guests as they leave and invite them to return to the restaurant again.
  • Arrive to work on time, be well-groomed, and ready to work.
  • Clock in and out as scheduled.
  • Demonstrate a helpful and positive attitude towards guests and team members.
  • Complete all assigned tasks and duties assigned by managers/supervisors.
  • Follow proper cash-out/check-out procedures before leaving at the end of a shift.
  • Assist fellow team members as needed to ensure our guests receive the highest standard of food, beverage, and hospitality.
  • Inspect restrooms, dining room, and wait area, cleaning as needed, and report any unsafe conditions to maintain safety and sanitation standards.

Minimum Requirements

  • Must be over 18 years old.
  • Ability to work in a high-volume, fast-paced work environment.
  • Capable of prioritizing tasks effectively.
  • Able to speak to the restaurant's story and mission statement.
  • Passion for hospitality, providing exceptional service, and creating memorable dining experiences.
  • Commitment to Equal Opportunity.

Hospitality to Your Team

  • Arrive to work on time as scheduled, well-groomed in the proper work attire, and ready to work.
  • Clock in and out as scheduled.
  • Demonstrate a helpful and positive attitude towards guests and team members.
  • Complete all assigned tasks and duties assigned by managers/supervisors.
  • Follow proper cash-out/check-out procedures before leaving at the end of a shift.
  • Assist fellow team members as needed to ensure our guests receive the highest standard of food, beverage, and hospitality.

Hospitality to Restaurant

  • Inspect restrooms, dining room, and wait area, cleaning as needed, and report any unsafe conditions to maintain safety and sanitation standards.

Equal Opportunity

We are an equal-opportunity employer. We welcome all applicants and qualified individuals, who will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

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