Bartender

Job Description

A bartender is responsible for preparing and serving beverages and/or food to guests. The person in this position must be able to roll their sleeves up and assist our teams when needed, living our “ONE TEAM. ONE VISION.” philosophy. This person must also provide innovative ways that align with our mission to be the best, most respected hotel company in America.

Success Comes to Those Who...

• Continuously seek opportunities to learn and pass on new knowledge
• Strive to be better, never bored, and never complacent
• Engage in internal growth programs
• Exemplify and live by our Culture
• Meet/exceed our company goals and three metrics
• Complete all required training
• Adhere to all standard operating procedures and property specific brand standards
• Perform any other duties as requested by management to aid in better operation of the hotel and service to the guests
• Provide personalized, friendly service to each and every guest
• Greet guests and respond to guest inquiries and requests in a timely, friendly, and efficient manner
• Mix and garnish beverages according to recipe and portion control standards. Present and serve beverages to guests
• Check guests for proper identification and serve alcoholic beverages to guests in accordance with federal, state, local and company laws and regulations
• Accurately total, process and collect payments from guests to include, but not limited to, using the point-of-sale system, handling money, processing credit and debit cards, making change and processing gift certificates, cards, and vouchers
• Stock and maintain the bar inventory
• Ensure product quality of all beverage-related perishables

Necessary Skills

• Keep confidential the business functions of the company including, but not limited to, financial status, customer/guest information, associate issues, etc.
• Must be responsible for safety and security of guests, fellow associates, and hotel assets
• Have knowledge of fire alarm system and evacuation procedures
• Able to report to all scheduled shifts
• Able to communicate effectively in writing, verbally, and in person
• Able to work a flexible schedule
• Be organized, honest, and works well with others
• Maintain a clean and attractive work area, uniform, and person
• Maintain the highest degree of integrity and is humble, living by the Golden Rule
• Able to work with people from diverse cultures and backgrounds
• Values of dedication, innovation, showing respect, being driven by excellence, being community-focused, and having a spirit of service
• Able to bend, reach, kneel, push, and stretch and lift and/or carry up to 25 pounds
• Able to perform work for 8 hours and work in a restrictive space/environment
• Have eyesight enabling vision both near and far
• Able to use/lift arms for up to 8 hours
• Able to handle heat and stress
• Able to use fingers for operating equipment
• Able to speak in a clear, understandable voice, hear at a basic level, and understand English
• Able to write

Benefits

• Paid Time Off
• Optional Health, Wellness and Care benefits
• Health Reimbursement Program
• Flexible Spending Account
• Stay Discounts
• Optional Company paid Life Insurance
• 401(k) and 401(k) matching
• Employee Assistance Program
• Several Voluntary and Supplemental Insurance Options
• Select Paid Holidays and One Personal Floating Holiday
• Loyalty Incentives and Other Unique Incentive Programs

About the Role

We are a highly entrepreneurial company limited only by our imagination. Diversity and teamwork are major aspects of our culture. Our property associates are a highly team-focused group bringing out the uniqueness of each associate to provide great products and services. We always strive to be better, never bored, and never complacent. Our teams thrive on hard work, inclusivity, and producing outstanding experiences. We endeavor to make our fellow associates feel comfortable and entrepreneurial so that they can engage unhindered. Finally, giving back to the community is also vital to our culture. Our properties live by the philosophy that they are an important part of their communities and look for ways to partner in the local community to make a difference.

Qualifications

Essential Job Functions:

• Prepare and serve beverages and/or food to guests
• Assist teams when needed
• Live by our “ONE TEAM. ONE VISION.” philosophy
• Provide innovative ways that align with our mission
• Focus on internal growth programs
• Exemplify and live by our Culture
• Meet/exceed company goals and three metrics
• Complete required training
• Adhere to standard operating procedures and property specific brand standards
• Perform duties as requested by management
• Provide personalized, friendly service to guests
• Mix and garnish beverages according to recipe and portion control standards
• Check guests for proper identification and serve alcoholic beverages in accordance with laws and regulations
• Total, process, and collect payments from guests
• Stock and maintain bar inventory
• Ensure product quality of perishables

Requirements

Essential Job Functions:

• Confidentiality of business functions
• Safety and security of guests, associates, and assets
• Knowledge of fire alarm system and evacuation procedures
• Ability to report to all shifts
• Effective communication in writing, verbal, and in person
• Flexibility to work shifts
• Organization, honesty, and teamwork
• Cleanliness and appearance
• Highest degree of integrity and living by the Golden Rule
• Ability to work with diverse cultures and backgrounds
• Values of dedication, innovation, respect, excellence, community focus, and service
• Physical abilities to bend, reach, kneel, push, and stretch
• Ability to work for 8 hours and in a restricted space
• Eyesight enabling vision both near and far
• Arm strength for lifting up to 25 pounds
• Heat and stress tolerance
• Finger dexterity for operating equipment
• Clear, understandable voice, hearing, and understanding of English
• Writing ability

Skills

Essential Job Functions:

• Confidentiality of business functions
• Safety and security of guests, associates, and assets
• Knowledge of fire alarm system and evacuation procedures
• Ability to report to all shifts
• Effective communication in writing, verbal, and in person
• Flexibility to work shifts
• Organization, honesty, and teamwork
• Cleanliness and appearance
• Highest degree of integrity and living by the Golden Rule
• Ability to work with diverse cultures and backgrounds
• Values of dedication, innovation, respect, excellence, community focus, and service
• Physical abilities to bend, reach, kneel, push, and stretch
• Ability to work for 8 hours and in a restricted space
• Eyesight enabling vision both near and far
• Arm strength for lifting up to 25 pounds
• Heat and stress tolerance
• Finger dexterity for operating equipment
• Clear, understandable voice, hearing, and understanding of English
• Writing ability