Bartender
Viceroy Hotels and Resorts · Ketchum, ID · 2 mo ago
ManagementFull-time
Overview
Viceroys’ new Idaho location will debut as Sun Valley’s first luxury hotel and for-sale residence offering. The Bartender role will contribute to the creation of unique, immersive experiences in one of North America’s most iconic, year-round mountain destinations.
Responsibilities
- Set up, stock, and maintain assigned bar areas according to operational and presentation standards.
- Prepare and serve beverages, cocktails, wine, beer, and specialty drinks according to established recipes and luxury presentation standards.
- Provide attentive, personalized, and professional beverage service to guests throughout all assigned outlets.
- Maintain strong knowledge of menus, cocktails, wine, spirits, beer, and outlet offerings.
- Maintain bar areas, service stations, and storage areas clean, organized, sanitized, and presentation-ready throughout service.
- Accurately process guest orders and payments through the POS system while following all cash handling procedures.
- Maintain proper liquor controls, inventory awareness, and operational standards throughout each shift.
- Monitor guest alcohol consumption and professionally address intoxicated guests when necessary.
- Support banquet, pool, lounge, restaurant, and special event operations as business demands require.
- Assist with opening, closing, breakdown, restocking, and side work responsibilities.
- Respond promptly and professionally to guest concerns, service requests, and operational issues.
- Maintain knowledge of hotel services, amenities, and resort offerings to enhance the guest experience.
- Utilize proper communication and teamwork to support seamless food & beverage operations across all outlets.
- Follow all food safety, sanitation, safety, and operational procedures.
- Attend required meetings, trainings, and departmental lineups.
- Maintain regular attendance, punctuality, professional appearance, and grooming standards.
- Ensure overall guest satisfaction through professionalism, attention to detail, and service-focused interactions.
Qualifications
- High School diploma or equivalent and/or experience in hotel or a related field preferred.
- Flexible and long hours sometimes required.
- Medium work - Exerting up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
- Ability to stand during entire shift.
- Effective verbal and written communication skills, with all levels of employees and guests.
- Effective listening and problem-solving abilities.
- Ability to multitask and prioritize departmental functions to meet deadlines.
- Attention to detail and ability to handle problems, anticipate guest or operational needs.
- Confidentiality of information and initiative.