Bartender

Duties and Responsibilities

• Create a welcoming environment and guide guests through their dining experience.
• Record and submit all orders, process payments, and balance all receipts accurately.
• Be knowledgeable of menu details and company information to answer guest questions.
• Exceed expectations for each guest experience and anticipate guests’ needs.
• Proficiently operate the POS system and follow cash-handling procedures.
• Serve drinks while maintaining a clean and sanitary bar area.
• Follow recipes and prepare drinks to the highest standard and consistency.
• Listen to and resolve customer complaints, questions, or suggestions in a timely manner.
• Adhere to proper alcohol handling, sanitation, and safety procedures and maintain appropriate dating, labeling, and rotation of all beverage items.
• Complete cleaning tasks according to daily and weekly schedules.
• Complete opening and closing tasks and side work as needed during shift.
• Assist with orienting and training new employees as instructed by management.
• Participate in and contribute to staff meetings or projects designed to improve quality of service and employee productivity.
• Communicate with other FOH team members to ensure each guest’s needs are fulfilled.

Required Skills and Abilities

• At least 21 years of age
• 2+ years of bartending experience
• Available during days, evenings, weekends, and holidays
• Strong skills in customer service, communication, planning, problem-solving, and teamwork
• High energy levels and ability to multitask in a fast-paced environment