Bartender

About the Role

Terre Haute Casino Resort features 1,000 slot machines; 35 table games including blackjack, craps, roulette, and poker tables; a 122-room luxury hotel with pool; and 5 restaurants and 6 bars. The Food and Beverage Bartender will be responsible for the stocking, preparation and service of beverages including beer wine and spirits in the food venues, event and non-gaming spaces of the facility. This position is responsible to ensure that all guests receive a fast, friendly quality service experience.

Responsibilities

• Greets on arrival and regards on departure to Guests visiting in a warm and inviting manner
• Is able to work in a fast paced, stressful environment while being calm, collected and accurate with attention to detail
• Adheres to all Standard Operating Procedures (SOPs) to include cash and food handling requirements
• Present and maintain a professional appearance and attitude
• Work safely, with sanitation, efficiency, and with guest's loyalty in mind
• Must be detail oriented and ensure that all items are correct, perhaps hundreds of times over
• Ensures and maintains cleanliness and orderliness of the service area and ensures the dining room / venue floor is presentable at all times
• Maintains confidentiality and security of relevant information
• Works with communication devices such as telephones, two-way radio, guest paging system, and both computerized and manual table management system
• Interacts and speaks with guests to maintain great guest relations and provide opportunities for loyalty to occur
• Demonstrated record of successful interpersonal skills in regard to working with diverse people and levels of authority
• Multi-task ability and able to complete all tasks with minimal supervision and show a sense of urgency no matter what the business volume
• Demonstrated ability to communicate effectively. Shows dignity, kindness and respect to guests and Team Members
• Other duties as assigned

Qualifications

• Must have a high school diploma or equivalent preferred
• Customer Service or Food & Beverage experience is preferred
• Ability to interpret a variety of instructions in written, oral, diagram or schedule form
• Must be able to obtain and maintain applicable licensing

Skills

• Maintaining interpersonal working relationship among all personnel
• All internal and external guests must be treated in a manner to ensure complete satisfaction
• Always strive to exceed our guests' expectations
• Ability to work effectively with others
• Ability to work in fast-paced environment
• Oral and written communication skills
• Willingness to work flexible hours and handle high pressure situations in an interruptive environment
• Available to work when needed, including weekends, holidays, and nights

Benefits

• 401k Plan with company match
• Employee Stock Purchase Plan (15% discount)
• Health, Dental, & Vision Insurance
• Flexible Spending Account
• Health Savings Account
• Company Paid Short-Term and Long-Term Disability Plans
• Company Paid Basic-Term Life Insurance
• Paid Time Off
• Tuition Reimbursement ($5,200 per year for undergrad and graduate course work)
• Ford Affiliate Program
• Verizon
• AT&T
• TicketsAtWork
• Skechers
• Sherwin Williams
• Meal Discounts
• Fun Team Member Events
• Company-Sponsored Volunteer Opportunities
• Team Member Recognition Program
• Advancement opportunities and the chance for further professional development

Work Environment

The work environment characteristics described here are representative of those a Team Member encounters while performing the essential functions of this job with or without reasonable accommodations. The noise level in the work environment is loud. There is smoking in portions of the casino, and therefore the environment may be smoky.

Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit or stand; walk; use hands to finger reach, handle, or feel objects, tools, or controls; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and talk or hear. The employee may also be required to lift, push, and pull up to 50lbs independently and more than 50lbs with assistance.

This response is AI-generated, for reference only.