Bartender

About the role

The Bartender is responsible for delivering cultivating strong guest relationships and delivering operational excellence of a Casa de Montecristo location, as part of a team that achieves high standards of results.

Responsibilities

• Provide a world-class guest experience in the bar, restaurant, smoking lounges and overall location through exemplary service and selling skills.
• Serves as a Casa de Montecristo brand ambassador.
• Build relationships with customers.
• Proactively and effectively communicate product features and benefits, as well as promotional information.
• Demonstrate a tenacious drive for results.
• Accountable for becoming a trusted, successful expert in the bar and consistently work as part of a team to exceed sales and KPI goals.
• Develop and maintain strong knowledge of Casa de Montecristo products.
• Assists in the complete operations of the store, including accurate pouring, stock control and product maintenance.
• Performs all functions to effectively execute corporate initiatives in a timely, efficient and resource-wise manner.
• Follows all Casa de Montecristo policies and standard operating procedures (SOPs) as well as state and local regulations.
• Maintains visual and cleanliness standards to support the brand image.
• Ensures a comfortable, responsible and safe environment.
• Other duties as assigned

Qualifications

• Previous bartending experience required.
• POS and/or computer skills needed
• Knowledge of wine, liquor and spirits.
• Bartender certification a plus (or required if applicable)
• Ability to work a flexible schedule (night, weekends, holidays)
• Exceptional interpersonal skills
• Hands on team player with a strong work-ethic
• Maintain license and certifications as required by state.
• Passionate and persistent about a delivering a stellar guest experience.
• A track record of meeting challenging sales and operational goals
• Demonstrated flexibility and emotional intelligence to adapt to a frequently changing business conditions with energy and accountability.

Work environment & physical demands

• While performing the duties of this job, the employee is regularly exposed to smoke or airborne particles.
• The employee is occasionally exposed to wet and/or humid conditions.
• The noise level in the work environment is usually moderate.
• While performing the duties of this job, the employee is regularly required to stand; walk; use hands, reach with hands and arms; and talk or hear.
• The employee frequently is required to climb or balance and stoop, kneel or sit.
• The employee must frequently lift and/or move up to 35 pounds.
• Specific vision abilities required by this job include the ability to adjust focus.