Bartender

About the role

Position Summary The Bartender is responsible for efficiently preparing and serving beverages in a courteous and professional manner.

Responsibilities

• Must be completely familiar with all the different kinds of liquor, recipes and prices of drinks, proper glassware used for each recipe, as well as garnishes needed.
• Anticipate guest needs, respond promptly and acknowledge all guests, maintaining positive guest relations at all times.
• Resolve guest complaints, ensuring guest satisfaction in each interaction.
• Efficiently maintain bar supplies, including preparation of daily requisition, as necessary.
• Know drink recipes, prices and type of beverages available.
• Follow guidelines established in regard to age identification for suspected minors.
• Courteously, but efficiently, check identification where appropriate.
• Be familiar with accurate cash handling procedures to include proper discounting, MICROS system (or registers), bank procedures and tip policies.
• Responsible for accurately charging the guests for drinks.
• Responsible for accurate intake of all the monies.
• Promote and upsell liquor and food.
• Efficiently enforce the red line system with no exceptions.
• Follow alcohol awareness guidelines.
• Be formally trained regarding liquor liability within 30 days of employment and every 2 years thereafter.
• Observe proper sanitation and cleanliness procedures.
• Efficiently complete all sidework pre/post shift.
• Never leave liquor unattended during the assigned shift.
• Work in a cooperative and friendly manner with fellow associates.
• Practice a culture of guest service in all you do; promote courtesy, good will and a positive attitude in each and every encounter.
• Perform any reasonable request as assigned or directed by management.