Bartender
Job Summary
WHO ARE WE? Live Nation Entertainment is the world’s leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 500 million tickets sold annually and more than 12,000 clients worldwide. Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 40,000 shows and 100+ festivals annually for nearly 4,000 artists in over 40 countries. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect over 1,000 brands with the 98 million fans that attend Live Nation Entertainment events each year. For additional information, visit www.livenationentertainment.com.
About the role
This role is part of the Concerts Division, where tours are born, artists come to life, and fans get to experience the rush of live music. From our dozens of owned/operated Amphitheaters to our Global Touring team, from Ticketing and Venue Operations to Marketing and Sales… we foster a fun and upbeat work culture with no shortage of opportunities.
Responsibilities
- Interact with guests in a natural, friendly demeanor
- Cultivate regular guests and repeat business
- Successfully complete a pour test prior to every shift, where applicable
- Suggestively sell both beverages and menu items to guests at the bar
- Deliver food items and beverage orders promptly
- Prioritize and organize drink orders
- Consistently prepare beverages according to standard recipes and venue specifications, abide by all control systems
- Record any equipment failure and/or safety hazards in bar log
- Navigate and manage intoxicated guests in a positive and safety-minded manner
- Recognize when guests are becoming too intoxicated and refuse further service of alcohol in a courteous and safety-minded manner, bringing it to the attention of a manager
- Request proper identification for anyone appearing under 30 years of age
- Maintain HOB safety and sanitation standards
- Perform Opening/Running/Closing duties according to Company policy
- Prepare guest checks (on point of sales terminal) and process payment according to Company policy
- Maintain bartender bank
- Perform cash pull / check out procedures
- Maintain appropriate Comp and Spill checks
- Occasionally work Special Events that are scheduled throughout the venue
Requirements
- Ability to work late hours
- Flexible schedule
- Cash handling experience
- Must be able to lift or move up to 25 lbs using proper lifting techniques
- Skill in interpersonal communication and teamwork
- Physically able to pass a pour test and a mixology drill (timed)
- Ability to deal with intoxicated guests in a positive and safety minded manner
- Tolerance of all cultures, music and art forms
- Responsible Alcohol Awareness Training Certification or Equivalent
Qualifications
- 4 years work experience in high volume environment
- Experience recognizing valid ID’s
- Experience in a live music environment
Skills
- Interpersonal communication
- Teamwork
- Lifting and moving
- Passing a pour test and a mixology drill (timed)
- Dealing with intoxicated guests
- Recognizing valid ID’s
Benefits & Perks
- Health benefits
- Dental and Vision benefits
- Flexible Spending Accounts (FSA) and Health Savings Accounts (HSAs)
- Yourself: Paid time off policy including holidays, sick time and day off for your birthday, free concert tickets
- Wealth: 401(k) program with company match, Stock Program Reimbursement
- Family: New parent programs & support including caregiver leave and baby bonus, infertility support
- Career: Tuition reimbursement, student loan repayment internal growth and development programs & trainings
- Others: Volunteer time off, crowdfunding network
Equal Employment Opportunity
We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and homelife. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It’s talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities.
Hiring Practices
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Live Nation recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Live Nation may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, internet recruiting, job fairs, college recruiting and search firms. CO Hiring Range*: $11.75 - $11.75 hour Please note that the compensation information provided is a good faith estimate for this position only and is provided pursuant to the Colorado Equal Pay for Equal Work Act and Equal Pay Transparency Rules. It is estimated based on what a successful Colorado applicant might be paid. It assumes that the successful candidate will be in Colorado or perform the position from Colorado. Similar positions located outside of Colorado will not necessarily receive the same compensation. Live Nation takes into consideration a candidate’s education, training, and experience, as well as the position’s work location, expected quality and quantity of work, required travel (if any), external market and internal value, including seniority and merit systems, and internal pay alignment when determining the salary level for potential new employees. In compliance with the CO EPEWA, a potential new employee’s salary history will not be used in compensation decisions.