Bartender

About the Role

Bartenders are responsible for positive guest interactions while taking, filling, and serving drinks and food to guests in an efficient manner.

Responsibilities

• Greet guests and take drink and food orders from guests
• Fulfill orders accurately and in compliance with company standards, following recipes
• Adhere to company, state, county, and city guidelines when serving alcoholic beverages
• Check identification of guests to verify age requirements for alcohol purchases
• Process payments for items served using Point of Sale System (POS) and balance all receipts
• Demonstrate a thorough knowledge of food and beverage products, menus and promotions
• Maintains accurate accounting of inventory at assigned sales location
• Ensure all transfers are fulfilled and without discrepancy or shortages
• Responsible for the completion of setup, as well as prep, opening and closing duties as assigned by Director, Manager and/or Designee
• Keep work area clean and organized, including storage carts and cages, coolers, and warehouse areas
• Perform general cleaning tasks to adhere to health and safety standards
• Maintain a professional appearance
• Understand and be capable of ensuring that all policies and procedures are followed
• Performs other duties as required and/or assigned

Qualifications

• Willingness and drive to exceed guest expectations
• Must be personable, friendly and welcoming
• Knowledge of and ability to execute drink recipes
• Must be able to create and serve drinks and food in a timely manner
• Must maintain a well-groomed appearance and good personal hygiene standards
• Subject to credit and background screening

Education and Experience

• High School diploma or GED required
• Experience in bartending, concessions, or catering preferred

Skills

• Excellent interpersonal and communication skills
• Must be personable and proactive in providing guests with the highest level of customer service
• Ability to effectively listen and take direction from supervisor
• Must be able to work independently and in a team environment, interacting with multiple departments
• Ability to read, speak, and write English language
• Must be able to communicate in a clear manner with guests and teammates
• Must be able to work flexible hours including nights, weekends and holidays
• Demonstrate skill in utilizing Point of Sales systems with Inventory Control

Certifications

• Must have or obtain and maintain ServSafe training certification

Physical Demands

• Must be able to walk/stand extensively, bend, kneel, climb stairs, balance, and maneuver throughout the various areas and surfaces of the venue
• Must be able to lift and/or move up to 50 pounds or occasionally more with assistance
• Work inside and outside the building is required and may have some exposure to adverse conditions
• Must be able to hear and speak to use a two-way radio
• Work flexible hours, including nights, overnights, weekends, and holidays