Bartender

About the Role

The bartender offers prompt and courteous service so guests have an enjoyable experience. They serve high-quality beverages while maintaining the cleanliness and guest-ready appearance of the outlet.

Character traits of honesty and trustworthiness are essential, and potential associates must pass appropriate security clearances.

Requirements

• One year of experience in a food and beverage position (chain food and retail outlet preferred)
• High School diploma or equivalent (Associate’s Degree preferred)
• Food Handling and Alcohol Safety certifications preferred

Responsibilities

• Prepare and consistently maintain a working area and supplies in a guest-ready atmosphere
• Prepare and serve drinks as requested by guests
• Process guest charges and gratuities in accordance with standards, policies, and procedures
• Maintain safety and security practices, including thorough knowledge of emergency procedures
• Ensure guests are provided with the highest quality product and service
• Maintain certification from a brand-approved responsible vendor training program
• Maintain liquor inventory regularly
• Perform other duties as assigned, provided the associate is capable

Skills & Abilities

• Knowledge:
  • Age requirements and verification for alcoholic beverage orders
  • Menu items, preparation methods, and beverage choices
  • Various types of alcoholic beverages, trends, and cocktail preparation
  • Brand standards of operation
  • Local shopping, dining, entertainment, and travel directions to assist guests
  • Daily hotel operations, including events, bulletin boards, and procedural updates
  • Entire property, including staff, services, hours of operation, room types, locations, rates, and discounts
• Skills:
  • Friendly and professional attitude
  • Computer literacy to operate property management systems (post charges, compute bills, collect payment, make change)
  • Ability to sell, suggest, and serve quality food and beverage items per standards
• Abilities:
  • Multitask while remaining guest-service focused
  • Effectively communicate with guests and associates
  • Resolve guest issues professionally while maintaining a hospitable attitude
  • Market and promote to increase exposure and sales
  • Work as a team member in cleaning, side work, food preparation, and storage

Physical Requirements

• Ability to perform major life activities: standing, lifting, bending, learning, reading, concentrating, thinking, and communicating
• Ability to push or pull 60 pounds unassisted and lift/carry 30 pounds unassisted
• Ability to stand for eight hours, bend, stretch, and reach
• Ability to see and hear
• Ability to communicate with associates and guests

Working Conditions

• Physical presence at the hotel is required (not conducive to telecommuting or remote work)
• Standing and walking for long periods while maintaining a friendly professional image
• May be required to work any day/shift, including weekends

Pay

$10 per hour

Career Advancement Opportunities

• Food and Beverage Supervisor
• Guest Service Representative