Bartender

Responsibilities

• Maintain a warm and friendly demeanor at all times.
• Set up the bar according to hotel standards and ensure that guests are served promptly and efficiently.
• Prepare beverages and cocktails according to the hotel’s mixing and presentation standards.
• Serve guests with all beverage requirements in a friendly, courteous and professional manner.
• Break down bar after the completion of functions, storing liquor, supplies and equipment according to the hotel’s standards.
• Follow all state liquor laws.
• Know hotel services and facilities.
• Abide by all hotel policies and safety rules.
• Follow prescribed procedures in serving liquor with care to avoid problems with intoxicated guests.
• Respond to guests’ problems, complaints and accidents.
• Be familiar with all fire exit locations and fire extinguisher locations and know how to operate.
• Ensure that the bar and service areas are kept clean and tidy during service.
• Ensure overall guest satisfaction.

Qualifications

• High School diploma or equivalent and/or experience in hotel or a related field preferred.
• Flexible and long hours sometimes required.
• Medium work - Exerting up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
• Able to stand during entire shift.
• Able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
• Able to listen to, understand, and clarify concerns raised by employees and guests.
• Able to multitask and prioritize departmental functions to meet deadlines.
• Able to approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
• Able to attend all hotel required meetings and trainings.
• Able to maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag.
• Able to comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations.
• Able to maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
• Able to handle problems, including anticipating, preventing, identifying and solving problems as necessary.
• Able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives.
• Able to cross-train in other hotel related areas.
• Able to maintain confidentiality of information.
• Able to show initiative, including anticipating guest or operational needs.
• Perform other duties as requested by management.

Pay

(Not specified)

Schedule

(Not specified)