Bartender

Responsibilities

• Greet customers and take drink and food orders.
• Create and serve alcoholic and non-alcoholic beverages, including cocktails and beer.
• Assist and approach all guests in a sincere, courteous, and service-oriented manner, going the extra mile whenever possible to ensure total guest satisfaction.
• Learn and use guests' names to address them, and remember regular guests' favorite drinks.
• Thoroughly and correctly set up the bar prior to opening, and ensure the bar is clean before and at the end of each shift according to operational policies and standards to ensure guest comfort and satisfaction.
• Complete necessary side-work as per schedule, including stocking and organizing all liquor, juices, glassware, paper, wines, cut fruit, and other supplies.
• Answer guests' questions regarding menu items and beverages served, including their garnish, contents, and preparation methods, confidently and accurately.
• Utilize suggestive selling techniques to increase check averages.
• Complete and maintain an up-to-date alcohol serving class, such as TIPS and/or other state-approved classes.
• Check guest orders prior to serving to ensure that appearance, temperature, and portions are correct.
• Assist in maintaining beverage cost by reducing unnecessary waste.
• Conduct and be aware of inventory at all times, and requisition daily supplies as needed to ensure efficient operations.
• Take orders accurately and follow proper cashiering functions by completing/closing guest checks and submitting information into the POS system.

Physical Requirements

• Physical stamina: Bartenders spend hours on their feet walking and standing while preparing drinks and serving customers.
• Physical strength: Bartenders should be able to lift and carry heavy cases of liquor, beer, and other bar supplies—cases that often weigh up to 50 pounds.
• Good physical condition: Bartenders must be in good physical condition in order to stand comfortably for long periods of time and to lift heavy cases of beverages or kegs of beer.
• Pleasant personality: Because they deal with the public, they must have a pleasant personality.