Bartender

About the role

The Bartender plays a crucial role as the first point of service for guests at Hard Rock Cafe venues. They are responsible for creating a positive experience, serving drinks, food, handling payments, and maintaining a clean and organized bar area.

Responsibilities

• Making drinks to specification
• Demonstrate responsible alcohol service
• Serve food
• Handle cash and other forms of payment
• Perform proficient sales transactions using a point-of-sale system
• Check IDs for guests who appear to be under 30 years old
• Maintain proper cash drawer balances
• Direct guests to restrooms
• Showcase impeccable product knowledge
• Suggestively sell using proven techniques
• Maintain a clean and organized bar area
• Manage proper product parsthrough bar pulls and inventories
• Stock liquor, beer, wine, and glassware throughout the shift
• Properly label, date, cover, and refrigerate prepared items for the bar
• Maintain a proper 3-compartment sink, sanitizing equipment, utensils, and glassware
• Perform opening, closing, and side duties such as setting up/breaking down the bar, cleaning glass/countertops, sweeping the floor, etc.
• Answer questions accurately and politely
• Create memorable experiences

Requirements

Must have a valid driver’s license and reliable transportation. Must be able to lift up to 50 pounds and stand for extended periods. Must be able to work weekends and holidays.

Qualifications

High school diploma or equivalent. Previous experience in a fast-paced environment preferred. Must be able to communicate effectively and interact with a diverse range of people.

Skills

• Excellent customer service skills
• Knowledge of alcohol service laws and regulations
• Ability to multitask and prioritize responsibilities
• Strong organizational and time management skills
• Basic computer skills, including proficiency with a point-of-sale system
• Ability to work independently and as part of a team

Benefits

Hard Rock Cafe offers a comprehensive benefits package that includes health insurance, retirement plans, paid time off, and more. Details can be found on the company’s career site: www.gotoworkhappy.com/benefits.

Pay

Compensation is commensurate with experience.

Schedule

Shifts vary based on venue needs, typically ranging from 6 to 12 hours per day, Monday through Sunday.