Bartender

About the role

The primary objective of this position is to offer drinks and excellent customer service to all dining room guests.

Responsibilities

• Greets all guests with enthusiasm and friendliness.
• Serves alcoholic beverages in an appropriate manner consistent with company standards.
• Sets up bar for drink orders and keeps bar organized and clean throughout shift.
• Properly receives and stores all beverages in the bar.
• Controls and monitors all drinks served from the bar to be compliant with all NC beverage laws.
• Answers guest questions about beverages and facilities accurately and in a friendly manner.
• Performs side work during non-busy hours.
• Speaks to guests with enthusiasm at all times.
• Provides the highest level of service in accordance with company standards.
• Maintains a professional appearance at all times.
• Communicates with food and beverage staff to ensure guest satisfaction.
• Reports to work as scheduled, in uniform, and ready to be in position.
• Maintains a professional relationship with all coworkers.
• Follows standard operating procedures.
• Maintains a safe, clean, organized, and stocked work area.
• Performs duties as assigned.
• Maintains full knowledge of beverage menus and other pertinent information.
• Constantly increases knowledge of beverages and other products and services.
• Ensures that guests have a positive and memorable experience.
• Responsible for constant sanitation, organization, and proper beverage handling.
• Prepares work area for opening, mid-shift, or closing in accordance with company standards.
• Other duties as assigned by the Dining Room Manager.
• Punches clock in full uniform, ready to work.

Requirements

• Ability to provide excellent customer service.
• Ability to use the point of sale terminal.
• Ability to learn menu items and changes in menu items.

Qualifications

• Country club and/or restaurant bar experience preferred, but not required.
• Ability to lift up to 40 pounds.
• Ability to stand, walk, lift and bend for long periods of time.
• Ability to demonstrate beverage menu competency as outlined in the training program.
• Excellent people skills and outgoing personality.
• Team player, hard worker, and honest.

Reports to

Dining Room Manager & Purchasing Director