Bartender
GreatHorse · Hampden, MA · 2 wk ago
ManagementFull-time
The Story Behind the Name
The Antonacci family, known for their involvement as owners and breeders of five Hambletonian Champions, chose the name GreatHorse to honor their racing heritage. This name reflects the English term "Gran Cavallo," which refers to Leonardo Da Vinci's magnificent horse statue.
Position Summary
The bartender is responsible for providing high-quality beverage production and service to members and guests. They support all Club venues, events, and fellow team members in delivering quality beverages and service. The Bartender also maintains the bar, bar service areas, and related storerooms in a neat, organized, and secure manner.
Your Role
- Maintain positive and enthusiastic interaction with members, guests, and staff.
- Monitor the members' and guests' experiences.
- Take appropriate action to ensure the best customer service.
- Serve food and alcoholic beverages to members and their guests.
- Prepare and serve a selection of wines, spirits, and mixed drinks from the menu while ensuring proper pouring, mixing, and blending according to established recipes.
- Confirm guest orders, including any special assistance or requests, anticipate guest needs, and offer suggestions.
- Complete opening and closing duties, including restocking items, cleaning the pool bar area, workstation, etc.
- Respond timely and appropriately to guest concerns and requests.
- Provide knowledge of wines, spirits, and mixers, including original tastes and preparation methods.
- Maintain a working knowledge of beers, wines, spirits, and mixed drinks.
- Ensure charges are applied properly to members' accounts.
- Maintain an accurate inventory.
- Cut and prepare fruits and other beverage garnishments.
- Protect the image of GreatHorse at all times with a positive attitude and exceptional customer service at all times.
Your Skills
- Experience in a restaurant/bar/country club setting is preferred.
- Must be outgoing and have strong customer service skills.
- Availability to work various shifts, including evenings, nights, weekends, and occasional holidays.
- Multi-tasking abilities.
- Good oral communication skills.
- Ability to remain calm and professional in a fast-paced work environment.
- Ability to take initiative and perform job functions with diligence, speed, and accuracy.
Physical Demands
- Required to use motor coordination with finger dexterity for most of the workday.
- Required to exert physical effort in handling objects more or less than 30 pounds.
- Required to walk or stand for extended periods.
- Required to work in various weather conditions.
Job ID / Requisition Number
GH1