Bartender

About the Role

Bartenders serve curated beverages to guests and assist in all aspects of front-of-house (FOH) operations, including running food and drink, clearing tables, and greeting guests. They exemplify the company’s core values, connecting with guests professionally to ensure excellence in service.

Responsibilities

• Arrive to work with a positive attitude, willingness to learn, and prepared for the shift.
• Know table and position numbers in all sections of the restaurant.
• Maintain complete knowledge of house classic cocktails, including specs, ingredients, brands, flavor profiles, and allergens.
• Set up the bar station efficiently, ensuring mise en place meets standards for service.
• Serve alcoholic beverages only to guests over 21, checking IDs without exception.
• Monitor alcohol service to prevent over-intoxication; involve management if needed.
• Follow service expectations outlined in the service manual.
• Maintain a safe, clean, and respectful environment in the Bar Lab.
• Clean and reset work areas to zero when necessary.
• Know product specifications, including ingredients, descriptions, sourcing, brands, and allergens.
• Operate the POS system and use heightened awareness for allergy tables, coding according to standards.
• Check in with staff in your workspace upon arrival and assist before starting assigned duties.
• Perform bar maintenance (crumbing, refilling waters, clearing/resetting serving ware).
• Report guest complaints to management immediately and follow the five-step complaint resolution process.
• Build relationships with regular guests and maintain good relations with the neighborhood and industry community.
• Comply with sanitation standards and health/legal regulations.
• Complete weekly, opening, and closing cleaning duties.
• Respond to Slack communication within a reasonable timeframe (minimum: before your next shift).
• Handle gift certificate transactions and complete all required documentation.
• Maintain flexible availability, including early mornings, late nights, holidays, and staff meetings/tastings.
• Ask for help when needed and take regular bar tests/quizzes (e.g., monthly Time Trials) for growth.
• Pursue ongoing education across all facets of operations (Bar, Kitchen, Service, Coffee, Tea).
• Arrange shift coverage if unable to work (except for sick leave); notify supervisor at least 8 hours prior if coverage fails.
• Act professionally and represent Gin & Luck graciously in all settings.
• Assist in training new hires by guiding them through trails, answering questions, and teaching expectations/standards.
• Demonstrate Gin & Luck’s Core Values: Curiosity, A.B.K. (Anticipate, Prepare, Execute), Pursuit of Excellence, Contagious Joy, and Connection.

Requirements

• Flexible availability, including early mornings, late nights, holidays, and staff meetings/tastings.
• Physical ability to lift up to 25 pounds frequently and 50 pounds occasionally, stand/sit for 4–8 hours, bend, and move intermittently.

Benefits

• $17/hour plus a point percentage of the full house tip pool (based on hours worked per shift).
• Pre-tax transit benefits (where applicable).
• Health, dental, and vision insurance.
• Free life insurance.
• Optional 401(k).
• Employee discounts.
• Training and development opportunities.
• Wellness resources.
• Cultural alignment: fun, growth-oriented, team-minded, and people-first environment.
• Educational opportunities.

Reporting Structure

Bartenders report to General Managers, Floor Managers, and Head Bartenders, and work collaboratively with other bartenders and barbacks.